Who We Are
Hi! We’re AntiSocial Solutions, a social first digital marketing agency powered
by people who love to create. Our work spans industries and disciplines, from
conceptual campaigns and strategic media plans to creator partnerships,
influencer strategies, and content production for leading brands around the
world. As part of the Thinkingbox family, we bring creativity, collaboration,
and innovation to everything we do.
At AntiSocial, you’ll join a diverse and talented team that delivers bold
campaigns and innovative solutions for some of the world’s top brands. Our
culture is one of collaboration, creativity, and connection. Whether it is
brainstorming with colleagues, hanging out with our office dogs, or enjoying
weekly events, we keep our work environment vibrant, inclusive, and fun. Each
year, we also encourage our people to spend a month exploring the world, whether
that means working from another office or even from the beaches of Mexico, to
expand their perspectives and bring fresh inspiration back to the team.
The Opportunity
AntiSocial Solutions is looking for an experienced Account Manager to join our
team in Toronto! As our Account Manager, you will be responsible for providing
exceptional service to our current and prospective clients and leading client
acquisition –specifically direct-to-brand. Acting as the main point of contact,
you’ll be the voice of our clients within the agency, with a deep understanding
of their business and objectives, ensuring that all requirements are reflected
throughout the content creation process.
Project management or production experience is a strong asset, as this role
often works cross-functionally with our creative, strategy, and production teams
to ensure timelines, budgets, and deliverables are met with excellence.
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What You’ll Be Doing
- Work closely with clients and internal teams to ensure a thorough
understanding of the client’s business goals and objectives and ensuring that
all requirements are met throughout the campaign and content creation process
- Oversight of multiple campaigns and regular liaising with the team to ensure
the progress of each campaign and flagging any suggestions/concerns to the
team
- Stay close to key contacts over email, phone or face-to-face meetings while
providing recommendations and identifying new business opportunities at every
stage of the campaign
- Identifying opportunities for organic account growth and building roadmaps
for achieving growth results
- Support producers with managing client requirements, communications and
balancing project schedules and budget
- Act as a leader for social media marketing, content creation, creative
ideation whilst contributing to a culture of excellence around creative use
of social media in advertising and marketing
- Ensure project profitability for each outgoing deliverable or retainer
- Supporting with annual planning sessions with clients to ensure we’re acting
as a strategic partner with an eye on further business changes and needs
- Offering support across each client you may work on, ensuring team is
supported and delivering exceptional work
- Provide senior management with reports on performance, team and project
status, and upcoming opportunities.
- Monitor capacity of team members and adapt to change, with a close eye of
risk assessment and mitigation
- Regular tracking of team hours through Harvest/Forecast
- Developing and implementing strategic plans to help grow/mitigate risk on the
client
- Having strategic conversations with clients to ensure we are working on the
right work to achieve business results
- Providing recommendations for ensuring we are maintaining a high standard of
client servicing
- Proactive account planning and working with clients on future scope
What You'll Bring
- 4+ years of account management and experience at a digital agency
- Knowledge and passion for the social and digital world
- Paid media experience is a considered an asset
- A proven track record of delivering consistent revenue
- Exceptional organizational skills, able to independently manage multiple
campaigns to an extremely high standard, in a fast-paced environment
- Experience with pitching and selling ideas to clients, and ability to present
confidently to stakeholders at all levels of an organization
- Excellent written and verbal communication skills, with the ability to tailor
communications and build relationships with stakeholders at all levels both
internally and externally
- Outstanding leadership skills with a can-do attitude
Additional Info
- Hybrid (3 days in-office)
- Flexible time off / paid vacation / sick days
- Culture events
- Office lunches
- Employee recognition and incentive program
- Seasonal parties
- Company swag
- Industry events
- Dog-friendly offices
- Unlimited coffee, drinks, snacks
- Flex / travel work options
- Extended health benefits
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Equal Opportunity
At AntiSocial, we’re committed to creating an inclusive environment where
everyone feels valued, heard, and empowered to thrive. We believe that diversity
is our creative strength – it's the range of perspectives, experiences, and
backgrounds that fuels our best ideas and most innovative solutions. We welcome
and encourage applicants of all races, ethnicities, genders, identities,
abilities, ages, sexual orientations, and backgrounds to apply. Your voice
matters here.
To Apply
Thank you for your interest in joining our team. Please submit your resume along
with links to your online portfolio as part of your application. Due to the
volume of applications we receive, we’re unable to respond to every submission.
However, all applications are kept in our talent database and will be considered
for future opportunities.
