Company: ClaimsPro LP - International Programs Group Specialty Lines Examiner - Full Time (Anywhere in Canada) International Programs Group (IPG) is an independent third-party claims administration team that provides claims services for Lloyd's of London, self-insured entities, and organizations with high deductibles. We provide our clients with peace of mind knowing that their interests are looked after by a team of professionals who understand the specific language and technicalities of this market and who are committed to providing the highest quality of Third-Party Administrator (TPA) services. IPG also provides clients with the added value of local, on-the-ground knowledge and coast-to-coast coverage across Canada and the UK. Key Responsibilities: Act as an examiner for various Lloyds accounts which involves providing prompt, fair, quality claims service to clients Examine complex liability claims Direct Field Adjusters on assignment investigations Settle claims directly with claimants or their representatives Administer claims payments/settlements through trust accounts Liaise with all stakeholders to ensure client's needs are met Education, Knowledge and Experience Required: College diploma or combination of education and equivalent business CIP designation an asset Minimum of 5 years of casualty claims experience including specialty lines experience an asset Experience dealing with Lloyds a clear advantage Competencies Required to Succeed: Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner Strong analytical, problem solving and organizational skills Demonstrated ability to be proactive in identifying and implementing solutions Proven ability to multi-task in a fast paced and demanding environment Exceptional computer skills. Ability to navigate various systems, proficient in MS Office and work in a paperless environment. What We Offer: Competitive Pay Work-Life Balance Remote Working Opportunities E-flex Benefits Program Wellness Programs Registered Retirement Savings Plan (RRSP), including a 2% match for full-time employees Training and Career Development Opportunities Employee Referral Bonuses Employee Recognition Program Employee Perks (access to vendor discount programs) Reimbursement for Adjusting Licenses and Dues SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. SCM welcomes resumes submitted directly from candidates. SCM Insurance Services (SCM), announced today that it won a Best Culture Award from Kudos. Read more: https://lnkd.in/gp3Pu2bN [lnkd.in] Kudos-Winner-Culture-Innovator-2024 In the rapidly evolving world of risk management services, SCM Insurance Services has distinguished itself as a leader in innovation and excellence. As Canada’s largest privately owned provider of insurance services, our position at the forefront of the industry has been possible due to the quality of our personnel and the depth of their technical abilities. We recruit, train, educate, and support the best and the brightest and we empower them with the tools and technology that they require to provide clients with the highest quality of service. Our firm commitment to continuous learning animates every branch of our organization and drives our success. We work with passion and dedication, and we never compromise on our quest for excellence. Come join the SCM experience! Note: SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
