Sr. Associate, Sales Operations (12 Month Contract)
Reference #28839
Hamilton, Ontario
About L3HARRIS WESCAM
As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and Airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they are a part of, produce stabilized high-magnification electro1-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.
About the Role
This position is responsible for facilitating the process of product and service orders from receipt to order acceptance. Key responsibilities include accurate order entry, providing regular status updates, and communicating with many internal teams like Business Development, Bids & Proposals, Contracts, Program Management, and Customer Service. Essential skills for this role are strong organizational and communication skills, meticulous attention to details and the ability to multitask in a fast-paced environment.
Primary Responsibilities
Manage product & service orders, acceptance and impacts to the forecast
Facilitate order acceptance through the Order Acceptance System (OAS)
Status pending orders to closure status
Generation of internal purchase requisitions for customer spec builds
Product time fence monitoring to ensure timely spec build releases to the shop floor
Consolidated Weekly Report Collection & Distribution
Assist Senior Demand Planner with forecast updates as required
Communicate clearly with cross-functional team
Work with the Business Development Team to ensure CRM is up to date and accurate
Assist with various Continuous Improvement projects
Required Capabilities
Proficient in MS Excel, MS Word, MS PowerPoint, and SharePoint (MS Office)
Strong organizational skills, analytical, and problem solving skills with the ability to prioritize workload
Excellent written, verbal communication and interpersonal skills
Team player attitude; ability to develop strong working relationships with department representatives, managers and support staff
Ability to quickly acquire sound knowledge of company products and services
Ability to appreciate priorities and workflow, handle multiple tasks and meet deadlines
Able to achieve problem resolution through interaction with internal customers and process owners
Acute attention to detail
Desired Education and Experiences
Requires practical knowledge of job area. Bachelor’s Degree and a minimum of 2 years of prior related experience.
Graduate Degree or equivalent with 0 to 2 years of prior related experience.
In lieu of a degree, minimum of 6 years of prior related experience.
