At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Reporting to the Director, Service Delivery and working under the general direction of the Technical Services Management team. Senior Project Manager to provide project management support, from project definition to closing, for multiple complex technology projects. The position exists within a matrix organization that works diligently to balance efficient delivery of new technology with operational responsibilities in a service-oriented organization. The Senior Project Manager coordinates the delivery of all assigned projects, ensuring project documentation accurately reflects the scope, schedule, resource requirements, and current status of assigned projects. Key Job Functions/Responsibilities: Manage project activities (i.e., hardware implementations, migrations, upgrades of hardware and software) on behalf of the Technical services department. Provide a solid understanding of the technology areas in which his/her projects are involved to the extent of being capable of asking the right questions without necessarily being the expert within a technological field. Work closely with project and technical resources to assess, coordinate and maintain scheduled activities to successful completion and client satisfaction. Take a proactive approach to quality management and ensure the appropriate and adequate level of quality is assured in the delivery of projects. To assist project resources in ensuring deliverables required to successfully install, migrate, upgrade client environments, ensuring internal and external communications are managed and maintained. Manage multiple priorities (projects) and adhere to tight deadlines, coordinating resource activities to ensure activities/timelines are maintained. Ensuring best practices are maintained and delivered to adhere to tight reporting deadlines. Oversee Project Planning & Execution (Scoping, finding solutions, managing client expectations, providing estimates & project plans), Task-based scheduling (resource management, timelines & budgets), Tracking metrics and project performance reporting. Dealing with Incidents, changes, issues, conflicts and Project closure. Provide ongoing coaching and mentoring to members of the project management team. Basic Skill Level Requirements: Education and Experience: Graduate of an accredited college or university with major studies in computer science or related field. PMP Certification Minimum 7 years experience in leading Technical projects Recruitment Process Throughout your application process, you may be asked to connect with us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have. Background Check Process Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks: Employment verification Education verification Credit inquiry Canadian criminal record check Workplace Flexibility We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours. Accessibility & Accommodation Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team #LI-Hybrid #LI-SS1 We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Broadridge Financial Solutions, Inc. (NYSE: BR), is a global Fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries. LinkedIn Facebook Instagram Twitter YouTube Glassdoor The Muse Broadridge is committed to creating an engaging workplace for the most talented associates in our industry. We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success. We believe that our associates are our most important asset. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.
