VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.” View more comments from our clients and their family members. Pay Range Commensurate with Experience. The Manager, Business Development is accountable for providing leadership for strategic projects and initiatives that are aligned with VHA’s strategic priorities and business growth strategy. As a member of the leadership team for the Strategic Solutions & Partnerships department, the Manager of Business Development will be heavily involved in external projects aligned to integrated care, innovative home care delivery models, while staying aligned to VHA’s Vision 2025, business growth strategy and strategic priorities. The incumbent will be heavily involved in exploring, incubating, presenting on, and implementing new business ideas and development of them, as directed by the organization’s strategic plan and priorities. They will also collaborate with colleagues across all departments at VHA in identifying, planning, implementing, and evaluating new venture opportunities. In this role, there will be a strong focus on collaborating with both local health system partners and working as ‘one team’ with other leaders at VHA. The Manager of Business Development will use project management best practices to drive key initiatives and interact with senior leaders across VHA in a variety of forums including committees, project implementation and working groups as assigned. This role will enhance the reputation of its department and organization consistent with VHA’s vision, mission and core beliefs of services as well as building and supporting sustainable and productive public relations with clients and VHA staff and partners. #INVHACorp #LI-VHA We are seeking a Manager, Business Development 15-month Contract, Full-time Key Areas of Accountability: Contributes to the development of the SS&P department’s operating plan as it relates to projects to meet key deliverables in alignment with VHA’s vision, mission and core beliefs Works cross-functionally with stakeholders to promote alignment and coordination of shared priority work streams Builds positive working relationships with partners, and influences decision-making and adoption of change initiatives Develops and monitors budget as appropriate and operating plans for new and current projects Participates in the development of Request for Proposal/Service/Expression of Interest Proposals as appropriate In collaboration with VHA leaders, this role facilitates the development of a new business development strategy that will enhance the provision of current services and the development of future business opportunities that are consistent with VHA’s core purpose and strategic plan Leads and coordinates committee meetings at VHA as needed. Creates and maintains VHA’s internal, electronic business development hub on a regular basis Establishes and maintains a comprehensive, ongoing BD project inventory Identifies operational improvement opportunities by monitoring and measuring the organization’s performance in BD projects Strengthen processes and communications related to BD engagement with internal and external stakeholders Designs and implements various care delivery models to organization departments Provides clinical knowledge, support, and supervision for VHA staff assigned to new business development-related and integrated care initiatives Assists in various organization-wide quality improvement/risk management initiatives Functions as a member of the organization’s Manager On-Call Team, handling crisis calls from clients, families, service providers and referring/partner agencies Key skills, experience and behaviors required for this position: Relevant university degree (Masters recommended) in related health care discipline, Health Administration or Business Administration, preferred Minimum of 3 years progressive leadership responsibility in change management, preferably in home and community health Proven project / program / strategy / change management experiences establishing and delivering complex projects related to business development and new business opportunities Knowledge and experience in home care, hospital, and charitable community support sectors Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity Ability to prioritize and self-direct while staying innovative and creative with sound business judgment and integrity Experience working with business intelligence and data Creates a mutually respectful, motivating, and supportive environment for open communication with colleagues Displays a professional, positive, results-oriented attitude and maintains enthusiasm Excellent verbal and written communication skills, including public speaking/presentations Solid influencing skills Excellent organizational skills and attention to both detail and the “big picture” Ability to work effectively with little or no supervision, minimal direction, and frequent interruptions Demonstrated skills in financial, human resources, and relationship management Demonstrated client-centered and customer-focused philosophy A clear commitment to equity, diversity, inclusion and anti-racism High degree of computer literacy, including familiarity with Microsoft Office applications; proficiency in commonly used virtual platforms and tools in healthcare (Zoom, Outlook, MS Teams, Mural) Must have a valid driver’s license and own vehicle Flexibility to travel occasionally Availability for on-call work What makes VHA’s compensation unique? Benefits and pension plan for permanent eligible employees Compensation for education and professional development VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career Mentorship and peer support Career development opportunities Employee and family assistance program Wellness resources Perks & discounts Staff & service provider events Accommodation and VHA’s commitment to DEI At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply. How to Apply? Our online application should take about 5 to 10 minutes to complete. VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto. Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion. In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care. “VHA’s team is full of amazing people who are compassionate and committed to supporting one another and to making care better for our clients and families.” - Kathryn Nichol, President and CEO, VHA Home HealthCare (VHA) At VHA, we offer you opportunities to advance your career with an industry-recognized leader in care that truly values its clients and its people. Visit our Careers website for more details. Internationally educated healthcare professionals have long been an important part of VHA’s workforce - hear from some of our staff and service providers about their experience. Since 1925, VHA Home HealthCare has lent a helping hand to people in the community. As a not-for-profit charitable organization, we support seniors, families, people with disabilities and those living with chronic or terminal illness to live as independently as possible. With close to 3,000 staff and service providers - including personal support workers, nurses, rehabilitation professionals, home support workers and office support staff - we provide services 24 hours a day, seven days a week to clients in their home and the community. At VHA, we’re passionate about the work we do, the impact we make, and about supporting our clients, communities, and each other. As a VHA team member you’ll do more than provide services to clients; you’ll build strong, long-lasting bonds and real relationships with our clients and their families. We offer high-quality, multilingual services in southern Ontario and our work environment focuses on supporting clients and staff through client-centered care, well-connected health care teams, and continual improvement. Our people are as diverse as the clients and communities we support and we value your unique talents. So, if you’re passionate about serving others and making a difference, you belong at VHA A Life-Changing Opportunity Providing better care to our clients and their families is what fuels us. And today we’re at the forefront. Through our community partnerships, innovation initiatives, and a focus on research and transformation, we are making an impact like never before. To support you and your goals, there are a range of full-time, part-time and casual positions at VHA with varying schedules to meet our clients’ needs and your own. We also try to give you an interesting mix of new and repeat clients so you can build relationships and enjoy variety. We know that our team members can provide their best care when their own needs are being met. Together, we are reimagining the future of health care. Reimagine your career with VHA. At VHA, we offer you opportunities to advance your career with an industry-recognized leader in care that truly values its clients and its people. We offer: The opportunity to join a leading charitable organization you can be proud of with over 95 years of experience providing high quality care. A stimulating, diverse, client and family-focused work environment with a variety of full-time and part time positions. We invest in our staff, offering continuous opportunities for learning, competitive compensation and paid orientation, a confidential and free Employee Assistance Program, and more. Eligible staff are also entitled to a pension plan and comprehensive benefits package. Best of all, we foster a supportive, and respectful team environment where we all thrive.
