OVERVIEW:
At Saje Natural Wellness, we're nature's original farmacy, blending the
superpower of plants so you can remedy real life, naturally. And like nature,
we're continually growing! As we continue to build our team, we're seeking
talented people to join us: in our stores, support offices, and distribution
centres. We are a purpose-driven, people-first organization where collaboration,
innovation and entrepreneurial mindsets thrive.
We look for individuals who have drive and warmth, agility and passion, and keep
customer experience at the centre of everything they do.
At Saje, you’ll connect with a dynamic community and make positive impact. Join
our team and grow your career at Saje, alongside the most talented, hard
working, and kind-hearted people out there.
THE IMPACT YOU'LL MAKE:
Reporting to the Store Manager, Retail Team Members drive our mission first-hand
with our customers: you connect people to the healing power of plants so they
can live their life to the fullest, naturally.
To do this, you'll deliver the Saje Experience to each and every customer,
guiding their wellness journey through product demos, deep education and
tailored recommendations.
All Saje Team Members are responsible for contributing to Saje's culture and
maintaining a positive work environment for themselves and their peers.
WHAT YOU'LL DO:
Store Experience
- Authentically connect with customers and deliver consistent and exceptional
service following the standards of our sales model, the Saje experience.
- GPOP (Get Product On People) to demonstrate our product, both inside and
outside of the store, to drive awareness and understanding of Saje.
- Educate on our products and on 100% natural wellness, to make wellness easy,
accessible, and inclusive for all.
- Make bold recommendations to support the wellness needs of our customers,
building baskets to create and expand on health habits centered on our
products.
- Contribute to a team environment where all Team Members consistently
experience a sense of belonging and inclusion.
Business Ownership
- Be accountable to your part in driving the commercial goals of your store and
our business, and work as a team to achieve and exceed performance targets.
- Generate business results and achieve key KPIs including revenue and comp
growth goals, AVS, IPT, traffic, conversion, and loyalty program growth.
- Complete tasks as assigned by the Store Manager, including visual
merchandising, operations, and development.
WE'D LOVE TO HEAR FROM YOU IF:
- You’re comfortable working in a scented environment.
- You're passionate about engaging with Community Members in a personalized,
hands-on way—demonstrating how to use products and applying them directly to
yourself and to Community Members to create meaningful experiences.
- You have a natural ability to build genuine relationships through strong
communication skills, empathy, and active listening.
- You have a strong aptitude for product sales, consumer engagement, and
sharing in-depth product knowledge.
- You confidently make bold, strategic recommendations that drive product sales
and consistently increase basket size.
- You excel at identifying opportunities to upsell (try-3 products), creating
compelling product recommendations across product categories that maximize
Community Member satisfaction and boost overall sales performance.
- You bring a competitive drive balanced with a positive, team oriented
attitude.
- You have a proven track record of driving results, achieving KPIs and
inspiring team success.
- You are able to have a flexible work schedule with availability on mornings,
evenings, weekends and holidays; hours will vary based on business needs.
- You are available during the vacation black out period between November
15-January 15.
- You have earned your high school diploma. Due to the complexity of our
products and our commitment to a strong learning environment, this role
requires a minimum of a high school education.
- Above all, you're passionate about your own wellness journey and believe in
the superpower of plants.
WHY SAJE?
At Saje, we understand that joining a team is an important decision to
make. Base pay is dependent on market location and may vary depending on
job-related knowledge, skills, experience, and internal equity.
In addition to your base rate, we offer:
- Paid sick days
- Generous product discount
- Onboarding plan to ensure you’re set up for success
- Employee Assistance Program - 24/7 support, resources, and information
available to you and your family
- Paid time off to ensure you're resting & recharging
Note: Incentive programs have certain eligibility requirements. The company
reserves the right to alter these incentive programs, benefits, and perks in
whole or in part at any time without advance notice.
JOIN OUR TEAM!
If this opportunity sounds like you, please apply in the link below. Not sure
you're 100% the right fit? We encourage you to apply even if you don't have all
of the listed qualifications. We offer a thorough onboarding experience to set
you up for success, learning and development support, and help you to integrate
seamlessly.
Saje provides equal employment opportunity to all employees and applicants and
believe the best teams are made up of diverse perspectives and people. We offer
reasonable accommodations to candidates with disabilities throughout the
recruitment process and will work with you to ensure you are supported while
working at Saje.
