About League
Founded in 2014, League is the leading healthcare consumer experience (CX)
platform, powered by artificial intelligence (AI), reaching more than 63 million
people around the world and delivering the highest level of personalization in
the industry. Payers, providers, and consumer health partners build on League’s
platform to deliver high-engagement healthcare solutions proven to improve
health outcomes. League has raised over $285 million in venture capital funding
to date, powering the digital experiences for some of healthcare’s most trusted
brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.
The Role
We're looking for a highly skilled and experienced AVP, Engineering to lead our
team at League. This role demands a unique combination of technical depth,
strategic leadership, and a customer-centric mindset. As our AVP, Engineering
within our Apps & Solutions team, you will be responsible for the overall
technical direction and delivery of our client solutions, ensuring our teams are
building and shipping high-quality output efficiently.
In this role, you will:
- Provide Technical Leadership: You'll be the technical expert, responsible for
the overall client solution architecture and ensuring our teams maintain a
high standard of technical excellence. You should have a strong technical
background to effectively guide and mentor your team
- Drive Engineering Excellence: You will implement and refine effective team
processes and rituals, establish systems for visibility (including key
performance metrics), and ensure a culture of high-quality and efficient
delivery
- Lead and Develop Your Team: You'll be a people leader who can build and
manage a high-performing engineering organization. While you will hire and
empower people to drive the day-to-day, you will need to have a deep
understanding of their work to ensure they succeed
- Foster Cross-Functional Collaboration: You will be the key engineering
partner for our product and customer teams, setting our engineers up for
success. This includes the ability to push back and negotiate on scope,
timelines, and technical requirements
- Manage Client Services: You will work directly with our customers, managing
their expectations, handling escalations, and successfully negotiating
de-escalation. You'll also be responsible for managing project delivery
within budget, ensuring accurate estimations and scope management
- Embrace Complexity: This role is for a leader who thrives in a fast-paced
environment with many parallel initiatives. You must be able to process a
high volume of information and manage multiple projects simultaneously
About You:
- Strong technical skills with a proven track record of architecting solutions.
- Exceptional engineering leadership skills with experience in driving
effective team processes and a focus on high-quality delivery.
- A natural people leader who is adept at building and developing
high-performing teams.
- Extensive client services experience including managing customer
relationships, handling escalations, and managing project delivery.
- High information processing ability and the capacity to handle many parallel
tasks.
Nice to have:
- Experience in the health tech industry.
- Proven experience scaling an organization in a fast-paced environment.
Security-related Responsibilities
- Ensure access management is performed in compliance with the employee's role
and responsibilities
- Responsibility and accountability for executing League's policies and
procedures within the department/ team
- Notification of HR, Legal, Compliance & Security of any incidents, breaches
or policy violations
- Compliance with Information Security Policies
CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this
full-time position is exclusive of bonus, equity and benefits. This range
reflects the minimum and maximum target for base salaries for the position
across all Canadian locations. The salary range is intentional to account for
the performance and career progressions a Leaguer will experience in the role
throughout their time at League. Where in the band you may land is determined by
job-related skills/experience. Your recruiter can share more about the specific
salary range specific to your skills and experience during the hiring process.
Compensation range for Canada applicants only
$206,000—$268,500 CAD
Our employees come from different backgrounds, and we celebrate those
differences. We are looking for the best candidates for our open roles, but do
not expect applicants to meet every qualification in order to be considered. If
you are excited about what you could accomplish at League and believe you can
add value to our team, we would love to hear from you.
We are committed to equal employment opportunity regardless of race, color,
ancestry, religion, sex, national origin, sexual orientation, age, citizenship,
marital status, disability, gender identity or Veteran status. If you are an
individual in need of assistance at any time during our recruitment process,
please contact us at recruitinginfo@league.com [recruitinginfo@league.com].
Our Application Process:
Applying to a role you love can be exhausting, and understanding the next steps
can feel vague and uncertain. You have done the hard part of submitting your
application; let's do ours by sharing potential next steps
- You should receive a confirmation email after submitting your application.
- A recruiter (not a computer) reviews all applications at League.
- If we see alignment with League's needs, a recruiter will reach out to learn
more about your goals. The recruiter will also share the team-specific
interview process depending on the roles you are exploring.
- The final step is an offer, which we hope you will accept!
- Prior to joining us, we conduct reference and background checks. Additional
checks could be required for US Candidates, depending on the role you are
exploring.
Here are some additional resources to learn more about League:
Recognize and Avoid Employment scams. Practice safe job searching.
Scammers are getting craftier and leveraging fake job postings to get personal
information. Know the warning signs and protect yourself from scammers. Learn
more here [https://go.league.com/phishing-guidelines].
Use of AI Notice
We are committed to ensuring fairness and transparency throughout our hiring
process. League may use Artificial Intelligence (AI) tools to assist in the
screening of applicants for this position. Please check out our stance on using
AI in recruitment here [https://league.com/ai-policy-hiring/].
Privacy Policy
Review our Privacy Policy [https://league.com/applicant-privacy-notice/] for
information on how League is protecting personal data.
