Company Description
Raffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In 2023-24, four new Raffles hotels will be unveiled. The brand, named after Sir Stamford Raffles, exudes elegant British charm while catering to the modern lifestyles of well-travelled guests. With warm, personalized service and iconic Raffles Butlers, we offer an atmosphere of generosity.
Our hotels are not just accommodations; they are art museums, culinary hubs with renowned chefs, and pioneers in next-gen wellness experiences. We prioritize cultural and natural heritage preservation, employing experts within our properties. At Raffles, guests transform into friends and eventually become family. It's a place to celebrate, explore, exchange ideas, and discover a new dimension of luxury that resonates with emotions as gracefully as the Raffles name itself.
Job Description
Position : Laundry Attendant
Department : Rooms / Housekeeping
Reports to : Laundry Supervisor/Assistant Laundry Manager
PURPOSE OF POSITION
To provide guests and staff laundry services that meet Raffles Standards.
KEY ROLES & RESPONSIBILITIES
Process laundry by either washing, dry cleaning or pressing
Follow procedures for the above processes as established by the Asst. Laundry Manager
Carefully use of laundry chemicals, solvent and spotting chemicals as instructed
Mark all items for laundering paying attention to room numbers and sequences
Pay particular attention to any items requiring pre-wash soaking
Weigh all laundry prior to loading into machines
Use laundry equipment as instructed and maintain them in a proper state of cleanliness
Attend daily briefings with Supervisor and accomplish daily tasks as instructed
Report to supervisors any stained or torn guest and staff laundry before beginning process of cleaning. Also report any items left in pockets or any jewelry on clothing
Ensure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch, shirt folded etc.
Ensure working area is kept clean and organized
Present guest and staff laundry as instructed
Adhere to personal grooming and hygiene standards
Attend meetings and training sessions as required
Carry out valet services as needed including delivery of linen
PERSONAL ATTRIBUTES
Average reading, writing and oral proficiency in English
Must be well-presented and professionally groomed at all times
Strong interpersonal skills and attention to detail
EXPERIENCE
Minimum 2 years experience in a similar capacity in the hospitality industry.
Qualifications
QUALIFICATIONS
Secondary education
