Community Support Program Supervisor

CarePros • Edmonton • 1w ago

Program Supervisor (Community Support Program)

Location: Edmonton and surrounding area

CarePros is growing and we're excited to launch a new Community Support Program in Edmonton! We are looking for a Program Supervisor to oversee our Community Support Program! You’ll walk alongside adults with developmental disabilities (including autism) in a home setting, while mentoring and empowering a team of driven Community Support Workers (CSWs). The focus is to help them live as independently as possible, connect with community, and strengthen social and personal skills. This is a hand-on leadership role where you'll be on the floor caring for individuals, setting the gold standard for your CSWs. Schedule: Day (7:30am - 3:30pm) 6 days on, 3 days off Why Your Transparency Matters Our goal is to provide excellence in service for the individuals we care for and build a team with the comfort, knowledge, and skills to truly make a difference.

This work will test your patience, stretch your creativity, and demand your accountability. It will give you the chance to make a lasting impact in the lives of those who need you most.

What Success Looks Like Your teams know they can go to you with any question or concern Your CSWs move up in their careers thanks to your impactful mentorship and leadership The person you support smiles knowing that you genuinely care about them You see new and improved skills being developed within their daily routine A Day in the Life Lead and mentor your CSWs to deliver exceptional person-centered, strengths-based care Support staffing, scheduling, and organize workflows Facilitate the achievement of 2-3 Individual Service Plan (ISP) goals per care plan cycle Work alongside individuals in care while providing professional companionship and emotional support Foster strong partnerships with families, caregivers, and stakeholders Encourage healthy routines and physical activity Teach important life skills (meal planning and preparation, personal hygiene, household management) Model positive interactions and support with appointments, errands, and outings Transport to and attend appointments and community or cultural activities Implement client care plans while ensuring compliance, safety, and smooth operations Complete documentation of activities, progress, and observations Provide evening and weekend on-call support as needed

What You Bring To The Table Diploma or Degree in Disability Studies, Human Services, Social Work, Psychology, Community Rehabilitation, or related field (required) 3+ years direct experience working with persons with developmental disabilities in home-based or community support settings (required) 2+ years of supervisory or leadership experience in front-line care 2+ years of experience working with PDD In-depth knowledge of disability support, Alberta Council of Disability Services (ACDS) standards, and Community Disability Services (CDS) sector guidelines Hands-on experience supporting individuals with complex needs and autism Unmatched oral and written communication skills Strong technology and documentation skills

Compliance Regulated Requirements An active Alberta Class 5 Driver's License A clear Alberta 10-year Driver's Abstract (10 years driving experience is not required) A current Standard/Intermediate First Aid with CPR Level C (Canadian Provider in person, or blended online/in-person) $2 Million Alberta Auto Insurance Liability coverage Clear Criminal Record with Vulnerable Sector Check obtained in last 5 months Clear Intervention Record Check obtained from Children Services in last 5 months

Regulated Physical Requirements To perform this role, you must be able to: Walk and stand for extended periods, including long distances Bend, kneel, crouch, and maintain balance to prevent falls Work in varied environments, including outdoor and seasonal conditions Lift, push, or pull up to 10 lbs occasionally; reach overhead and outward Perform fine motor tasks (typing, grasping, holding) and repetitive movements Communicate verbally and maintain physical stamina for both short and long durations

The PERKS! Group RRSP matching after 1 year of full-time employment Comprehensive benefits package (Health, Dental, Vision, Employee and Family Assistance Program) Structured rotation for built-in balance and recharge time Innovative technology to assist in your daily routine of providing care Cornell University TCI Training (Therapeutic Crisis Intervention) Ongoing training and professional development A collaborative and diverse organization supporting you, so you never feel alone! We thank all applicants for applying; however, only candidates selected for an interview will be contacted.