RESIDENT SERVICE COORDINATOR
Position: Resident Services Coordinator – Permanent, Full-Time
Location: Southbridge Cornwall, Cornwall, ON
Are you ready to love where you work?
At Southbridge Cornwall, our newly built, state-of-the-art long-term care home offers more than just a job – it’s a place where you can grow, make an impact, and truly enjoy life. Competitive wages, a supportive team, and a vibrant work environment await you!
Ask yourself these three questions:
Do you want a role with opportunities for career advancement?
Are you ready to join a team that values your dedication and hard work?
Are you passionate about providing compassionate, high-quality care to residents in long-term care?
If you answered yes, we’d love to hear from you!
What You’ll Do:
Conduct resident pre-admission, admission, and ongoing assessments to identify goals, strategies, and expected outcomes.
Participate in interdisciplinary team conferences.
Serve as a liaison with families, providing guidance and support.
Offer counselling or group sessions for residents and families (e.g., orientation, adjustment programs, crisis support, bereavement counselling).
Act as a resource for staff seeking guidance, referrals, or support.
Plan and provide in-service programs for staff, residents, and families.
Maintain accurate records, reports, and statistics in accordance with policies, procedures, and legislation.
Participate in committees related to resident care and facility operations.
Foster open communication with residents, families, and team members to ensure resident needs are met.
Liaise and consult with government officials and professionals regarding resident care.
What We’re Looking For:
Social Services Worker (SSW) Diploma from an accredited college; bachelor’s in social work (BSW) is an asset.
Strong knowledge of community resources, aging, gerontology, and dementia care.
Previous experience in long-term care preferred.
Familiarity with legislation, counselling techniques, and group sessions.
Knowledge of occupational health and safety practices.
Strong English reading, writing, and communication skills.
Why Southbridge Cornwall?
Join a team where your hard work is valued, your growth is supported, and your impact on residents’ lives is real. Be part of a long-term care home that doesn’t just provide care – it provides a community.
Southbridge is committed to supporting all candidates throughout the recruitment process. We provide accommodations for applicants with disabilities and strive to ensure equal opportunities for everyone.
We thank all applicants for their interest; only those selected to move forward in the recruitment process will be contacted.
