With more than 45,000 employees and partners worldwide, the Customer Experience
and Success (CE&S) organization is on a mission to empower customers to
accelerate business value through differentiated customer experiences that
leverage Microsoft’s products and services, ignited by our people and culture.
We drive cross-company alignment and execution, ensuring that we consistently
exceed customers’ expectations in every interaction, whether in-product,
digital, or human-centered. CE&S is responsible for all up services across the
company, including consulting, customer success, and support across Microsoft’s
portfolio of solutions and products. Join CE&S and help us accelerate AI
transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is
leading the effort to enable customer success on the Microsoft Cloud by
harnessing leading, AI-powered capabilities and human expertise to deliver
innovation solutions that accelerate business value, drive operational
excellence and nurture long term loyalty.
As a Cloud Solution Architect (CSA) - Security, you will empower customers to
achieve their goals through their investments in Microsoft technology.
Leveraging your expertise, you''ll guide technical discussions to help customers
unlock the full potential of their Microsoft solutions, including identifying
resolutions to issues blocking customer success projects. This role offers a
dynamic opportunity to advance your career, refine your technical and
collaboration skills, and deepen your expertise.
This role is flexible in that you can work up to 50% from home.
Microsoft’s mission is to empower every person and every organization on the
planet to achieve more. As employees we come together with a growth mindset,
innovate to empower others and collaborate to realize our shared goals. Each day
we build on our values of respect, integrity, and accountability to create a
culture of inclusion where everyone can thrive at work and beyond.
