Role Summary
The basic function of the HR Coordinator is to provide HR support within the Canadian locations of Ziptrek Ecotours. They are to provide support with all HR practices such as recruitment, uniform management, payroll, training & development, event planning, performance reviews, employee relations, employee housing, and general admin tasks. This is an entry-level position that requires initiative and excellent communication.
Role title depending job experience.
Compensation package:
Hourly wage starting at $25 - $28, can be paid salaried for the right candidate
Part time hours (3 days to include Saturday/ Sunday)
6% vacation accrual (equivalent of 3 weeks annually)
Parking in Whistler village
Annual learning and development allowance
Annual leisure benefit
Extended health benefits
Discounts and pro deals with local restaurants, clothing, and equipment partners
Qualifications & Skills
Professional and personable; you know the balance between serious and fun!
Excellent time management and organizational skills
Excellent interpersonal and communication skills; you do not shy away from difficult conversations
Outstanding attention to detail
Ability to handle sensitive information
Proven ability to work with others and respect for peers, direct reports, and management
Ability to easily connect with others and be approachable
Independent worker who is not afraid to take initiative
Proficiency with Google Workspace, BambooHR, and WhenIWork is an asset
Ability to document and adhere to company procedures
Positive attitude and ability to work productively and effectively with other managers.
Is capable of working effectively with outside professionals
Valid BC drivers license or equivalent
French language (written, verbal, and reading) is an asset
Main Duties
Coordinate all frontline employee files – BambooHR & hard file
Assist with coordinating seasonal and year-round staff housing, including but not limited to bed assignments, review of documentation, bi-weekly housing inspections, move-in and move-out inspections, continuous communication with housing advisors, and more.
Support all frontline recruitment – End to end.
Administer all employee onboarding and offboarding procedures, Including orientation.
Administer company orientations for all frontline employees
Administer non-technical training – progressive discipline, bullying & harassment, etc
Understand and administer the extended benefits plan
Assist with/ administer payroll when required
Plan, coordinate, and manage all internal social events
Administer, inventory, and upkeep of employee equipment and uniforms
Submitting and managing WorksafeBC claims in collaboration with our Operations team
Understand and support the Ziptrek perk programs: recreation & wellness programs, training and development allowances, gear allowances, etc
Management of HR system - keeping contact information up to date in Bamboo HR and When I Work
Participate in the Health and Safety Committee meetings
Participate in the Employee Experience Committee meetings
Manage and update frontline position job descriptions
Employment confirmation letters & references – frontline employees
Coordinate all co-op placements
Coordinate intercompany exchange program
Collaborate with the Sales department to contribute to contra drive
Make recommendations for department budgets based on staffing and resource requirements
Support with special events as required
Work alongside HR departments in other locations to create the most seamless global HR processes as possible
We are a guest-focused business that is seasonal in nature. During peak times we may call on our administration team to get outside, work additional hours, and do whatever it takes to deliver the experience we are renowned for.
