As a key member of the Stampede Toyota team and reporting to the New Car Sales Manager, the Internet Sales Specialist will work with the service department, representing a world-class leader in the automotive industry.
Stampede Toyota is seeking our next great team member to join our team as a full-time Internet Sales Specialist at our location in Calgary.
Summary:
Reporting to the New Car Sales Manager, the Internet Sales Specialist handles online customer inquiries and helps convert leads into showroom visits and vehicle sales. They ensure fast, professional communication, promote dealership offerings, and support digital sales goals through strong follow-up and customer service.
Major Responsibilities:
- Respond to internet leads via email, phone, or in person
- Understand and promote dealership products and services
- Sell or lease vehicles to online customers, meeting monthly targets
- Guide customers to online product info and help with vehicle selection
- Encourage customers to visit the dealership for in-person demonstrations
- Respond quickly to emails and forward inquiries to the right departments
- Personally manage all internet sales leads
- Align internet promotions with store campaigns and advertising
- Ensure website details are visible on all dealership materials
- Work with third-party sites and auto-buying services
- Help update the dealership website and post vehicle photos
- Maintain a database of internet customers for follow-ups
- Know applicable sales laws and dealership policies
- Set and pursue monthly income goals
- Stay updated on new products and attend sales training
- Schedule customer’s first service appointment
- Attend regular sales meetings and maintain a professional appearance
- Other duties as assigned by management
Continuous Learning & Improvement:
- We are committed to continuous learning and development. Training is provided through employee orientation, role-specific training programs, self-assessments, coaching sessions, and hands-on demonstrations with managers to support employee success and career growth.
Qualifications
- High school diploma or GED required; college education preferred
- No prior sales experience necessary;
- Experience in customer service or retail is an asset
- Strong communication and people skills
- Basic math and financial handling ability
- Focused on customer satisfaction and relationship-building
- Valid AMVIC license and Class 5 Driver's License
Why Work for Stampede Toyota:
- Mentorship and support to help you achieve your goals
- Annual bonus potential
- Excellent Health & Dental benefits, RRSP matching
We thank all applicants in advance; however, only those selected for an interview will be contacted. Thank you for your interest!
Stampede Toyota strives to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions. We are committed to providing reasonable accommodations to applicants with disabilities throughout the recruitment process. If you require accommodation, please let us know.
