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White Rock Veterinary Hospital seeks a skilled Client Care Specialist to join
our growing team! We have been proudly AAHA Accredited since 1987! Our ideal
candidate will have strong communication and people skills and have some
experience in the Veterinary field as well as leadership. Our team is very
passionate about our amazing work, and we are a calm team that works well with
everyone. Apply today to join the White Rock team!
About The Role:
Our ideal Client Care/Receptionist builds positive client relationships by
displaying genuine care and compassion towards clients and their pets, being
respectful in all interactions and providing exceptional customer service. This
involves greeting and checking-in clients in a friendly and warm manner;
receiving incoming calls from current and prospective clients utilizing a
courteous and caring approach. This person will appropriately screen calls, book
appointments, take detailed messages as well as provide knowledgeable
non-medical information to clients. Responsibilities also include performing a
variety of administrative office tasks, including mail (receiving, sorting,
distributing, posting), drafting memos and other correspondence, completing
reports and other ad-hoc document requests. Experience with PIMS and customer
care is an asset. Candidates must be willing to work Saturdays 9:00AM - 5:00PM
Expected Wage Range: $17.00 - $22.60
What We Offer:
- Competitive Base Salary
- Networking, Collaboration & Knowledge Exchange With Other Veterinarians
Within Our Practices
- Comprehensive Benefits Include: Medical, Dental & Life Insurance
- Flexible Schedule
- Vacation & Paid Time Off
Meet VetCare:
VetCare (vet-care.ca [http://vet-care.ca/]) is a proudly Canadian-owned acquirer
and operator of veterinary practices, based in Vancouver, and with passionate
team members across Canada. Our commitment to care is at the heart of what we
do, from guiding our talented medical and operations teams, supporting practice
owners through seamless transitions, and providing the highest quality of care
to patients through our community-focused practices.
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