About Achievers
Achievers offers more than just a thank you program. Our employee recognition
and rewards software inspires employees to recognize everyone, every day,
everywhere. With nearly 4 million global users, we empower employees across 170+
countries. Visit us at achievers.com [http://achievers.com] to learn more and
check out our platform in action. Join our team of A-players who bring passion
to our purpose and believe that meaningful change creates extraordinary outcomes
— together, we’ll inspire recognition everywhere and achieve results that
matter.
Our commitment to you:
At Achievers, we hire you for you because we value the unique perspective and
individuality that each person brings to our team. We are committed to creating
an inclusive, diverse, and equitable workplace where you belong, and your
contributions are celebrated. Together, we achieve more by combining our unique
strengths, fostering collaboration, and inspiring each other to reach new
heights.
The opportunity:
Data is the heart of our strategy—and you'll be the expert who bridges product,
engineering, and customer success to shape decisions that reach both internal
stakeholders and end-users. Help shape a platform that strengthens workplace
culture at scale. Thrive in a mission-driven company that values
experimentation, autonomy, and meaningful recognition.
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What you`ll be doing:
- Own analytics across our rewards & recognition platform, focusing on both
enterprise adoption and individual teams/users.
- Partner with Product, Engineering, and Customer Success to define metrics,
track performance, and deliver insights relevant at multiple layers— use data
to inform decisions that drive client satisfaction, product adoption, and
platform usage.
- Craft comprehensive analytics flows, mapping user journeys from login to
recognition to reward redemption and others.
- Leverage Amplitude for funnel analysis, retention tracking, cohort
segmentation, and user behavior insights.
- Develop self-serve dashboards and reports (via Amplitude, Tableau, Looker, or
internal BI tools) that monitor key metrics such as adoption trends, identify
churn risks, and surface upsell opportunities.
- Lead event tracking implementation and validation, coordinating with
Engineering to ensure data consistency and scalability.
- Maintain clear documentation and quality checks on analytics infrastructure
and metric definitions.
What we`re looking for:
- 3–6 years in product analytics, growth analytics, or similar roles—ideally
within HR‑tech, rewards platforms, or B2B2C environments.
- Proficiency in SQL and experience with Amplitude (or similar platforms like
Mixpanel, Heap).
- Demonstrated ability to collaborate cross-functionally with Product,
Engineering, and Customer Success—turning data into product and
client‑focused insights.
- Experience with A/B testing, funnel optimization, retention analysis, and
experimentation.
- Strong storytelling skills— you are able to deliver complex data insights
clearly and persuasively across technical and non‑technical audiences.
- Bonus: you also bring familiarity with HR‑related metrics (e.g., recognition
frequency, redemption ROI), client usage patterns, or success outcome
reporting.
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Why you’ll love working at Achievers:
✨ We are passionate about disruptive technology that’s rooted in science,
research and data.
✨ We understand the value of employee success in the workplace and have been
recognized [https://www.achievers.com/award/] in numerous publications for our
contributions to HR, for technical excellence, and for our outstanding workplace
culture!
✨ We foster an environment of connection, security, and community. You’ll feel
at home, without reservation.
✨ We believe in moving quickly, failing fast, and adapting to change.
✨ We enjoy coming to work every day because we believe in our product and love
our culture.
✨ We’re committed to achieving excellence in everything we do.
Benefits & Perks for permanent full time employees:
💰 Competitive Pay
👶🏼 Parental Leave Top-up
🩺 Health Benefits and Life Insurance Coverage Upon Your First Day
🙌🏼 RRSP Matching
🏖️ Flexible Vacation
🤝🏽 Employee and Family Assistance Program
👩💻 Full access to the LinkedIn Learning Library
🎓 Internal Mentorship Program
👏🏼 Employee-Led Employee Resource Groups
🇨🇦 A beautiful office space located in Liberty Village, Toronto
✨ Participation in our Points-based Employee Recognition Program
📈 Opportunities for professional development and career growth
Our work environment:
Achievers is a hybrid-first company located at 99 Atlantic Ave in Liberty
Village, Toronto. Our hybrid work experience is designed to cultivate an
engaging employee experience, where pioneering research intersects with
cutting-edge technology. We strongly believe that collocating teams increases
the chance to innovate together, foster passive learning, create spontaneous
connections, and promote better communication.
Achievers does not offer employment to prospects without first ensuring that
qualified candidates speak directly with the hiring manager and a member of our
HR team. All qualification will be done face-to-face, whether that is in person
or over Zoom. Achievers does not send out offers of employment without meeting
candidates and does not offer employment via text. If you are requested for any
personal information via text and/or without having met a member of our hiring
team in person, please disregard.
Our employees are a diverse and inclusive team of passionate, hardworking
individuals. Achievers is an equal opportunity employer, committed to creating
an environment where our employees can do the best work of their lives. We
encourage all qualified candidates from all backgrounds and experiences to apply
to join our A-Player family.
Achievers is committed to ensuring an inclusive and accessible recruitment
process for all candidates. If you require any accommodations for your
interview, such as assistive technology, wheelchair accessibility, or
alternative formats of materials, please let us know. We are happy to make
necessary arrangements to support your needs.
Achievers does not use AI to make hiring decisions. When you apply to work with
us, a real person reads your application—every time. We believe in thoughtful,
human-centred hiring, and we think your experience, personality, and potential
can’t be judged by an algorithm. That’s why we keep it personal and take the
time to get to know each qualified candidate.
