Job Title: Order Management Coordinator (18-month Contract)
Location: Brampton, ON (Hybrid)
Victaulic, founded in 1919, revolutionized pipe assembly with the invention of
the "Victory Joint." Today, it's a global leader in grooved mechanical pipe
joining and flow control solutions. With over 4,000 patents and operations in
140+ countries, Victaulic serves various industries, including commercial
construction, fire protection, industrial construction, maritime, mining, oil,
gas, chemical, power generation, and water/wastewater. The company offers a wide
range of products, solutions, and services, including couplings, valves,
fittings, and engineering design support. Notable projects include the Hoover
Dam, World Trade Center Complex, Eiffel Tower, Shanghai Tower, CN Tower, and
Vancouver Convention Centre. With 5,500+ employees and 700+ sales reps.,
Victaulic continues to innovate and exceed customer expectations worldwide. For
more information, visit www.victaulic.com [http://www.victaulic.com].
Job Summary
We're seeking an Excel expert to join our team and take ownership of our
customer pricing agreements. You'll be the go-to person for maintaining accurate
records, resolving disputes, and ensuring our pricing data stays current across
all systems. If you love working with data and thrive in a fast-paced
environment, this could be a great fit.
Key Responsibilities
Pricing Agreement Management:
- Work closely with Sales and Customer Care teams on pricing agreements
- Process, analyze, and track all pricing approvals
- Maintain and update our pricing agreement database
- Enter pricing agreements into ERP system (BPCS)
- Follow up on agreements and ensure timely renewals
Reporting & Analysis:
- Create sales analysis reports and data visualizations for the Sales
Department
- Generate daily and monthly reports using QlikView
- Prepare bi-monthly purchase agreement expiry reports
- Conduct ad hoc analysis as needed
Customer Support:
- Resolve pricing disputes with internal and external customers
- Support Customer Care team with pricing-related inquiries
- Maintain strong customer relationships through excellent service
System Management:
- Keep ERP system up-to-date for every customer
- Ensure all pricing agreements are properly processed, reviewed, and
documented
- Handle administrative tasks and order entry as required
Required Skills & Experience
Technical Skills:
- Advanced Microsoft Excel proficiency (this is essential)
- Experience with ERP systems (BPCS experience preferred)
- QlikView knowledge
- Salesforce familiarity
- Strong analytical and technical capabilities
Experience:
- 2-5 years in administration or order entry (manufacturing environment
preferred)
- Post-secondary education in Business or equivalent experience
- Proven track record working with large datasets
Soft Skills:
- Excellent customer service and relationship-building abilities
- Strong multitasking skills in fast-paced environments
- Outstanding organizational skills with keen attention to detail
- Effective communication and problem-solving skills
Contract Details: This is an 18-month contract position with the possibility of
extension based on performance and business needs.
Salary: $60k+
Victaulic is proud to be an Equal Opportunity Employer, welcoming applicants
without discrimination based on age, race, colour, national origin, citizenship,
religion, creed, gender, sexual orientation, marital status, disability, veteran
status, or any other protected status. Join us in creating an inclusive
workplace that values the unique contributions of individuals from all
backgrounds.
Victaulic is committed to providing equitable opportunities to all applicants
and welcome applications from all qualified persons. Accommodations are
available on request for candidates taking part in all aspects of the selection
process. If you require an accommodation, please notify us at
hr.canada@victaulic.com [hr.canada@victaulcic.com] and we will work with you to
meet your needs.
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