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Who You Are:
As a Store Manager at L'Occitane, you will serve as the perfect host, curating a
one-of -a-kind and immersive experience for our guests. Leading a vibrant team
in the realm of natural beauty, your role transcends conventional management
with the focus on crafting an atmosphere that captivates all five senses,
leaving a lasting impact on everyone who enters through our iconic yellow doors.
The Fundamentals of What You’ll Do:
- Be the Host: Treat everyone as if they were a cherished guest in your home,
extending warm hospitality and offering a sensorial experience that fosters
genuine connections.
- Prioritize Guest Experience: You create personalized experiences for your
guests and proactively address all their needs.
- Keep an Open Mind: Welcome feedback openly, presume positive intentions, and
maintain a growth -oriented mindset.
- Let Success Drive You: Approach situations with a critical business mindset,
leveraging analytical skills to uncover opportunities. Maintain a
solution-focused approach when challenges arise.
- Foster a Team Culture: Foster unity and strong connections within the team by
mentoring and coaching to unlock individual potential. Address conflicts
promptly and effectively.
- Communicate with Care: Demonstrate empathy, adjust communication to suit a
variety of guests and team members, and engage in active listening to ensure
effective and transparent interactions.
We value hearing from individuals who possess:
- Previous supervisor experience in retail or hospitality management
- Strong Leadership and communication skills
- Entrepreneurial attitude with background in a sales-driven environment
- Mindset focused on customer satisfaction (internal and external customers)
- Knowledge of skincare, body care and fragrance is beneficial.
- Experience with clienteling advantageous
- Basic Technology Skills
We welcome talent with diverse experiences, ideas, and skills. We value your
mindset over skills. Skills are trainable.
Who We Are:
We are committed to the Planet. We contribute to the company's waste reduction
targets through their support of related in-store initiatives, such as our
in-store recycling program, following inventory management guidelines to reduce
product waste, and eliminating the purchase of single-use plastics, as well as
by promoting our refill products to heat targets.
The salary range for this position is $57,313.04 - $65,910.00 (depending on
skills and experience)
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All Applicants:
L'Occitane's Privacy Statement
[https://www.loccitane.com/en-us/pages?fdid=terms-conditions#privacy_policy]
United States Applicants Only:
Employee Rights
[https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf]
FMLA: Posters [https://www.dol.gov/agencies/whd/fmla/posters]
FMLA Special Rules for Returning Military Members (USERRA)
[https://www.dol.gov/whd/fmla/userra.htm]
