Description
Who are we?
The Postpaid Marketing Acquisition Brand & Value Prop team resides within the Chief Marketing Office organization. We are the team responsible for driving profitable growth and commercial excellence across our mobility portfolio. Our mandate spans revenue optimization, market share growth, customer lifetime value enhancement, and competitive positioning. We are the commercial engine that translates market insights and customer needs into actionable strategies that deliver measurable business outcomes for both TELUS and Koodo brands.
What's in it for me?
As the Manager for Postpaid Mobility Customer Acquisition, you will be leading a team of talented analysts and strategists while serving as a key commercial advisor to senior leadership. You will operate at the intersection of strategy, analytics, and execution, working in a fastpaced environment where your recommendations directly impact millions of dollars in revenue. This role offers high visibility across the organization, with regular interaction with VPs and Csuite executives. You'll be instrumental in shaping the commercial future of our mobility business while building and developing a high- performing team.
What you will do:
Own the development and execution of commercial strategies that drive revenue growth, market share expansion, and profitability improvement across our mobility portfolio
Lead crossfunctional initiatives to optimize customer acquisition, retention, and lifetime value through datadriven insights and strategic recommendations
Provide commercial leadership for major business initiatives including new product launches, competitive responses, and market expansion opportunities
Manage and develop a team of commercial analysts and strategists, ensuring they deliver high quality analysis and actionable recommendations
Partner closely with pricing, product, sales, and finance teams to ensure commercial strategies are integrated and aligned with broader business objectives
Conduct deepdive analysis on market trends, competitive dynamics, and customer behavior to identify commercial opportunities and threats
Present commercial performance, insights, and strategic recommendations to senior leadership and executive committees
Build and maintain strong relationships with key stakeholders across marketing, sales, finance, and operations
Drive continuous improvement in commercial processes, tools, and capabilities to enhance decisionmaking speed and quality
Qualifications
What you bring to the team:
Postsecondary degree in Commerce, Business Administration, Economics, or similar education/experience with strong analytical and business focus
5-7 years of experience in commercial strategy, business development, consulting, or related analytical roles, preferably in telecommunications or technology
Proven track record of driving measurable commercial outcomes through strategic initiatives and analytical insights
Strong leadership experience managing and developing highperforming teams
Deep understanding of mobility industry dynamics, competitive landscape, and customer behavior
Exceptional analytical and problem solving skills with ability to translate complex data into clear business recommendations
Strong executive presence with excellent communication and presentation skills for senior leadership audiences
Experience with financial modeling, business case development, and ROI analysis
Proficiency in data analysis tools and methodologies with ability to work with large datasets
Demonstrated ability to manage multiple complex projects simultaneously while maintaining attention to detail
Collaborative mindset with proven ability to influence and drive results across crossfunctional teams
Continuous improvement mentality with passion for innovation and challenging the status quo
Results oriented with strong business acumen and customer centric thinking
