We are looking for a motivated QA Compliance Coordinator (12 months contract) to join our team at Factors Group. In this role, you will organize, coordinate, and support quality compliance and certification initiatives across our locations, ensuring we meet the highest standards while upholding our seven core values—including Sustainability (people, planet, and profit). If you are passionate about quality, detail-oriented, and eager to make an impact in the natural health products industry, we invite you to apply and grow with us.
Contract Full-Time (40 hours)
Monday to Friday 8:00 am – 4:30 pm (flexible); Hybrid
In this role, you will:
Coordinate and maintain key certifications (e.g., Organic, Halal, MSC, FOS) and support licensing updates to ensure compliance with evolving regulations.
Manage vendor performance through scorecards, audits, and quality agreements with suppliers, customers, and stakeholders.
Investigate product quality complaints and adverse reactions, issuing and tracking CAPAs to drive continuous improvement.
Conduct trend analyses, prepare compliance reports, and present findings to management.
Develop, maintain, and follow SOPs/WPs while ensuring adherence to cGMP, GVP, and company safety policies.
You have:
A Bachelor’s degree in a scientific discipline (Chemistry, Engineering, Biology, or Food Science) and 3+ years’ industry experience.
Solid knowledge of cGMP, CFIA, FDA, Health Canada, EU TRACES, and TGA regulations, with experience in certification programs.
Strong technical skills with Microsoft Office (Word, Excel, PowerPoint), data analysis, and reporting.
Excellent communication, organizational, and problem-solving abilities with an investigative mindset and attention to detail.
The ability to work collaboratively across diverse teams, manage multiple projects, and adapt quickly in a dynamic environment.
You get:
Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
$300.00 per year to spend on company products
Employee discount pricing
Employee appreciation events & rewards
Free onsite parking
Costco membership
Employee referral bonus program
Why us?
We’re much bigger than you think, 30+ natural health brands loved across North America
Proudly Canadian owned & operated and a Certified B Corp company
Learn more about us here: https://ca.naturalfactors.com/pages/our-nature
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This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
