The Team Lead, Payroll will be responsible for accurate processing of payroll,
benefits administration, reconciliations and government remittances globally.
Responsible for ensuring internal “customer” satisfaction, the Team Lead,
Payroll will support the Payroll Team in responding to questions or concerns
fully, and in a timely manner. In conjunction with the Sr. Manager, People &
Culture, the Team Lead, Payroll will develop, implement, and evaluate payroll
strategy, practices, processes and technology solutions for the organization in
a global context. The Team Lead, Payroll will interface with a variety of
stakeholders including the People & Culture team, Finance team, vendors, leaders
and employees, and will contribute to and/or lead other special projects/duties
as assigned. In addition, the Team Lead, Payroll will supervise daily activities
of the Payroll Team, providing support, mentorship and guidance, ensuring
workload is appropriately distributed, and handling escalations.
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Responsibilities
- As the Team Lead, Payroll, you'll be involved in a combination of the
following activities:
Payroll Operations (25-35%)
- Lead the Payroll Team in providing full cycle preparation and administration
of payroll globally in compliance with required legislation in each country
Alimentiv operates
- Ensure the accurate and timely processing of wage adjustments, retroactive
pay, statutory holiday pay, overtime, bonuses, deductions and contributions,
and other compensation elements for direct employees and EOR workers
- Implement and oversee monthly reconciliation process to provide to accounting
& finance team
- Act with urgency to resolve payroll discrepancies and answer employee queries
about wages, deductions, and taxes
- Act as primary liaison with outsourced payroll vendor, driving accountability
for service levels and issue resolution
- Keep abreast of any legislative changes pertaining to payroll and benefits
globally and coordinate system parameter changes
- Ensure payroll data integrity across HRIS, payroll, and vendor systems
- Oversee creation and maintenance of the payroll calendar and payday schedules
for employees globally
- Maintain employee confidence and protect payroll operations by keeping
information confidential
Customer Service and Continuous Improvement (25-35%)
- Respond to questions/concerns from employees, leaders, HR and other
stakeholders in a timely manner
- Work cross-functionally, particularly with HR and Finance, to provide
expertise on payroll matters and to facilitate effective integration of
payroll-related activities
- In conjunction with the Sr. Manager, People & Culture, establish, maintain,
track, and report on the performance of the Payroll Team against service
level agreements for response time
- Act as subject matter expert for global payroll and provide guidance/support
to employees, leaders, and members of the HR and Finance teams
- Prepare and maintain payroll process documentation to support training needs
and support continuous improvement
- Train and support team members in the use of payroll-related systems and
procedures
- Proactively communicate changes/interruptions in payroll to employees
Payroll Audit & Compliance (10-15%)
- Prepare reports for management, finance department and auditors
- Work with government agencies when necessary to ensure full compliance by
overseeing audits where required
- Prepare accurate and timely reconciliations on a regular basis
- Provide support to finance with year-end financial audit and any other third
parties' audits
- Audit payroll data regularly to ensure accuracy and compliance with company
and legal standards
- Monitor compliance with accounting policies and internal accounting controls
Team Supervision, Mentorship, and Engagement (10-15%)
- Supervise, mentor, train, provide leadership and oversee the development of
direct reports by setting individual performance goals and development
objectives to support department and company strategies and objectives
- Evaluate training needs and conduct performance reviews for assigned staff
- Support the Sr. Manager, People & Culture in identifying and quantifying
resource requirements; participate in staffing decisions; onboard and train
new staff
- Maintain positive team morale; facilitate conflict resolution as required
Operational Planning & Oversight (5-10%)
- Participate in the development and execution of departmental strategies to
enhance service delivery, staff engagement, and operational efficiencies
- Assist with departmental budget planning
Professional Practice (5-10%)
- Act with integrity and balance the interest of all parties in carrying out
payroll activities
- Model ethical practices for staff
- Adhere to payroll legal requirements in carrying out all payroll activities;
keep current on changes to the laws that govern payroll practices
- Maintain awareness of broad economic, societal, technological, political,
global, and demographic trends; Evaluate the credibility of sources of
information
Special Projects
- Support other HR and/or payroll projects/duties as assigned
Qualifications
- Minimum qualifications:
- 4 - 9 years of progressive payroll experience, including leadership or team
lead responsibilities with proven project management skills
- PCP or CPM designation (or international equivalent) required; strong
knowledge of payroll regulations, tax laws, and compliance requirements
- Experience in accounting/reconciliations of payroll liabilities accounts and
knowledge of Payroll GL
- Hands-on experience with outsourced payroll vendors (global payroll
experience preferred), HRIS, and payroll systems
- Intermediate knowledge of Microsoft Excel
Preferred skills & experience:
- Experience managing payroll across multiple jurisdictions; strong knowledge
of Canadian and US payroll required, with global exposure highly valued
Interpersonal:
- Exceptional attention to detail
- Ability to prioritize multiple tasks while meeting deadlines timely and
accurately
- Strong verbal and written skills, to align with various stakeholders and
maintain strict confidentiality
- Excellent customer service skills, ability to explain complex issues at an
understandable level
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$70,000 - $110,000 a year
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