Ramp Captain – Valet Services
Location : London
Schedule:
| Full-Time (Thursday to Sunday, 40h/week, rotating shifts)
Eminent Valet is actively seeking a dedicated and motivated Ramp Captain to become an integral part of our respected and accomplished team. As a leading name in Canada’s valet service industry, Eminent Valet has built a reputation for delivering top-tier customer service. We are proud to be among the largest valet providers in the country.
Our operations extend across major cities throughout Canada, consistently setting the bar for quality, reliability, and professionalism. Joining Eminent Valet means becoming part of a dynamic organization that values dedication, integrity, and a passion for exceptional service.
What We Offer
Competitive compensation: $20.00 per hour
Tools for success: ongoing training and strong management support
Opportunities for career advancement
Semi-annual company retreats
A collaborative and professional work environment
Key Responsibilities
Operational Oversight
Lead valet attendants to ensure efficient, professional service
Manage vehicle flow and prevent congestion in valet zones
Perform equipment checks at the start and end of each shift
Ensure secure and streamlined valet procedures
Guest Experience & Service Excellences
Deliver a warm, courteous welcome to all guess
Ensure the secure handling of vehicles and guest belongings
Address and escalate guest concerns as needed
Maintain polished, professional conduct and appearance
Team Leadership & Training
Delegate roles and responsibilities for maximum efficiency
Train new attendants using company standards
Uphold punctuality, uniform, and grooming expectations
Offer performance feedback and support HR processes
Compliance & Safety
Enforce company safety protocols during valet operations
Maintain guest confidentiality and professionalism
Follow all vehicle handling and security guidelines
Respond swiftly to emergency situations, halting operations when necessary
Valid driver’s license with a clean record
the candidate must be 23 years of age or older for insurance purposes.
Skilled in both automatic and manual transmission
Strong leadership and communication abilities
Comfortable working in a high-paced, dynamic setting
Physically able to stand for extended periods
Full-time availability: Thursday to Sunday, 40h/week
