Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. We are revolutionising the world of currency trading by providing innovative trading experiences, currency data and analytics solutions. Dare to be open, bold, focused - own it and apply! The future is now! Get to Know Us OANDA is a FinTech company that’s shaking things up. Wondering what FinTech means? Imagine going from renting movies at a store to streaming them instantly. In the world of finance, it’s about taking the old-school banks and bringing them into the digital era. It’s like going from VHS tapes to streaming platforms, and OANDA is a streaming service for the financial world. We're using cool tech to change how people deal with money & investment, making it more convenient and available to everyone. Like then when we put a currency converter online as the first. That’s right - we were doing digital finance before it was cool. If you want to use tech to make a real impact and be part of something game-changing, keep reading! Our Awards 2025: Best in Class - Mobile Trading Apps 2025: Investment Trends: Best Broker for ‘Overall Satisfaction’ 2024: Best Forex/CFD broker in AMER (winning for five years in a row!) 2023: Compare Forex Broker: Best US Forex Broker 2022: TradingView: Most Popular Broker Work, Learn, Grow You’ll be part of a Sales & Relationship Management Team offering a long-term, stable projects that offers plenty of room for growth. This is a chance to expand your skills and learn from experienced professionals while working on for onboarding, educating, and empowering our Clients in the early part of their trading journey, and your contributions will be key in shaping something truly impactful. We work in a hybrid model - we'd love to meet you in the Toronto office from time to time. What You’ll Do? Handle 100+ outgoing calls per day to warm leads as well as handle incoming inquiries via phone, email and SMS, as well as occasionally face-to-face in the office or event places. Answer Client questions concerning OANDA’s products and services. Provide support for existing Customers with all aspects of the trading experience, informing them of educational opportunities, market moving events, and platform walkthroughs. Attend and contribute to sales meetings. Document all Client communications in Salesforce®. Obtain Series 3 and 34 licenses with the NFA within the first few months of employment to successfully complete the probationary period; OANDA will provide all necessary learning materials. What Makes You a Good Fit? Min. 3 years of phone-based sales or client-facing roles experience. Proven ability to meet or exceed targets and KPIs. Fluent English. Positive Customer-focused approach and pro-active attitude. Willingness to continually upgrade skills and training with regards to financial markets, combined with an interest in international events. Ability to work independent and as a part of the team. Good organizational skills and ability to adapt quickly to changing priorities. Follow the highest standards of integrity and professionalism, consistently acting in accordance with ethical principles and organizational policies. Nice to have: Experience with Salesforce®. Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Passionate about the Finance sector and the FX & CFD markets. Why You’ll Love Working Here? Well-deserved bonus: we recognize and reward your hard work with attractive commission plan. The smooth start & solid career path. Extra days off: take care of yourself with a Wellness Day (up to 4 extra days off yearly) and make a difference with Charity Days (2 extra days off per year); we're all about doing good and feeling good. Extended healthcare. Perkopolis: access to exclusive entertainment and lifestyle discounts, gift card rewards, enhanced insurance benefits and other value-added perks. OANDA Global Corporation is a diverse and global team with offices around the world. We value the unique skills and experiences each individual brings to OANDA. We are committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide an inclusive and accessible environment for everyone. Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to provide as seamless a recruitment experience as possible. Learn more about our culture here. Review OANDA Privacy Policy and learn more about how we treat your personal data and protect your privacy. Make your first step toward a positive change in your career with OANDA OANDA aims to transform all aspects of how the world interacts with currencies, whether that be trading or utilizing currency data and information. We’ll do this our way – connecting and collaborating with the best and most innovative to grow quickly and globally. We strive to do more than just our jobs, focus our actions on collective goals and dare to seek out innovation and creativity. All this to continue our obsession with providing the best experience for our customers. Innovation has been at the heart of everything we do! From our roots in 1997 providing free currency exchange information over the internet to launching an award-winning global trading business. We work together to drive the future of currency data solutions and trading technology. Our customers can invest in around 200 financial instruments including currencies, shares (over 1300) and commodities leveraging intelligent support and the newest technologies. What is more, we are now offering a batch of popular cryptocurrencies in the US! - OANDA is now a major global player. We are proud to be recognized! In 2023 we received the 'Brokerage House of the Year 2022' award at the Invest Cuffs gala! We won the ‘Most Popular Broker’ award at the 2022 TradingView Broker Awards and were recognised as ‘Best in Class for Ease of Use’ and ‘Best in Class for Research’ by ForexBrokers.com at their 2023 Annual Awards!
