SHAPE THE NEXT ERA OF ENTERPRISE BUSINESS DEVELOPMENT AT COVEO
Coveo is a Global Leader in AI Powered Search and Recommendations for Customer
Service, Workplace and Websites. We have over 700+ customers and a 800+ person
team that are laser focused on delivering the most relevant customer experiences
for global enterprises, in industries like High Tech., Financial Services,
Manufacturing, Healthcare, Telco., and Retail.
We’re looking for an experienced, visionary Senior Director of Business
Development to scale and evolve our global BD organization in a market defined
by AI-driven transformation. You’ll lead a team of 30+ across product lines and
geographies, turning our lead-generation engine into a high-performing,
data-informed function optimized for quality, velocity, and enterprise impact.
You’ll be both a strategist and a hands-on operator setting the vision while
staying deeply engaged in execution, ensuring every interaction reflects Coveo’s
differentiated AI value.
AS OUR SR DIRECTOR, BUSINESS DEVELOPMENT, YOU WILL:
- Lead and elevate a team of frontline BD managers and their BDR/SDR teams;
building a culture of accountability, continuous learning, and career growth
while delivering on weekly, monthly, and quarterly SQL and ACV targets.
- Shape and execute the global BD strategy to support both enterprise and
commercial sales motions. Partner closely with executive leadership on
go-to-market planning, territory design, and headcount investments.
- Own and optimize BD performance metrics (pipeline coverage, opportunity
conversion, account penetration). Scale impact by strengthening onboarding,
training, and productivity processes as the team grows.
- Align cross-functionally with Marketing, Sales, and Enablement; ensuring BD
efforts amplify campaigns, ABM initiatives, and quota attainment while
equipping teams with world-class playbooks and coaching.
- Collaborate with Revenue Operations to enhance tools, systems, and reporting
that drive SDR efficiency.
- Build and sustain a high-performing team: recruit, develop, retain, and make
decisive changes when needed to ensure excellence and impact.
HERE’S WHAT WILL QUALIFY YOU FOR THE ROLE:
- Minimum 5 years leading Business Development or Sales teams of similar scale
and complexity, in combination with a minimum of 10 years sales experience
(BD, inside sales or field sales).
- Proven track record in optimizing and scaling teams during high-growth
phases.
- Strong cross-functional collaboration skills with creativity in a
metrics-driven environment.
- Ability to translate market trends and AI adoption into actionable growth
strategies.
- Committed to in-person collaboration, with the ability to work from our
Montreal office at least 3 days a week
WHAT WILL MAKE YOU STAND OUT:
- Strategic mindset with a hands-on approach to execution and problem solving.
- Experience in enterprise SaaS; AI/ML, search, personalization, or eCommerce
knowledge is an asset.
Sounds like a fit?
Send us your application, we want to hear from you! Join the Coveolife!
