QA Engineer - EMV (Payments)

Shift4 • Vancouver • 1w ago

OVERVIEW

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com [http://www.shift4.com/].

Shift4 is expanding globally and hiring two QA Engineers - EMV / Payments that will be involved in developing, applying and maintaining quality standards for company products with adherence to both internal and external standards. The Shift4 QA team works in an integral environment with both manual and automated testing that will ensure dependable solutions are delivered into our ecosystem.

This role is onsite based at Shift4’s Vancouver, BC, Canada location or Las Vegas, NV, USA location.

Relocation assistance may be available.

Responsibilities:

Conduct functional, regression, and integration testing across POS hardware platforms (Verifone, Ingenico, PAX devices, mobile POS, and tablets)
Troubleshoot and resolve POS issues across hardware and software layers
Analyze debug logs, transaction datasets, and system behaviors to identify root causes

Demonstrate technical knowledge of POS architecture such as hardware components, embedded systems, and supporting software stacks.

Validate performance and compatibility of peripheral devices (payment terminals, printers, scanners, and card readers).
Experience with payment technologies, including EMV, NFC/contactless, magnetic stripe, and digital wallet integrations.
Collaborate with vendors and internal teams to drive timely issue resolution
Communicate issues, progress and risks effectively to stakeholders
Document, and track bugs/enhancements using tools such as Jira and TestRail
Partner with automation teams to identify test scenarios suitable for automation
Support post-deployment validation and issues resolution to minimize operational disruptions
Perform API testing using tools like Postman to validate integration points
Create and maintain detailed test plans, scripts, and test data tailored to POS and terminal testing environments

SQA Analyst Core Competencies

Quality Assurance: Proficient in QA principles, tools and evaluation procedures
Testing Expertise: Skilled in authoring/executing test cases and managing defect databases
Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job
Technical Problem Solving: Strong diagnostic skills for system malfunctions and root cause analysis
Encryption Knowledge: Familiar with PKi, point-to-point encryption, and smart card technologies
Computer Skills: Experience with computers, software applications, databases, and automated systems
Self-Management: Highly motivated, goal-oriented, and capable of working independently
Communication: Strong oral and written communication skills for technical and non-technical audiences

Qualifications:

Bachelor’s or Master’s degree in Computer Information Systems, Engineering, or a related field relevant to the role.
2+ years of hands-on experience with payment technologies, including EMV, NFC/contactless, magnetic stripe and digital wallet integrations.
Experience validating performance and compatibility of peripheral devices (payment terminals, printers, scanners and card readers).
In-depth knowledge of payment systems, translation processing, and network operations
EMV Level 3 device certification
Strong background in online payments and POS transaction technologies, including integration, testing, and support.
Comfortable working across multiple operating systems such as Windows, Android, Linux, and iOS.
Strong analytical and problem-solving skills

Preferred Skills (Additional Experience that is a Plus to Have):

Proficient in using test tools for defect tracking, lifecycle management, and test management across software development and QA processes.
Experience in testing Point-of-Sale (POS) systems.
Hands-on experience with Collis BTT for EMV test execution, including in-depth analysis of card logs, network logs, Terminal Performance Protocols (TPPs), Visa CCRT, and MTIP reports.
Demonstrated expertise in EMV Level 3 device certification for major card brands, utilizing industry-standard EMV test tools.
Familiarity with EMV simulators such as Astrex, CertifyNow, CertPro, ATS, VTS, MAS, and MDFS for certification and regression testing.
Experience managing form packages and performing key injection processes for PIN pads and other secure POS devices.
Practical knowledge of payment gateway integrations, host system testing, and performing regression testing for new and updated payment schemes.
Solid understanding of the cards and payments ecosystem, including merchant acquiring, real-time payment authorization, settlement, and reconciliation processes.
Industry experience spanning Retail, Travel & Entertainment, and e-Commerce verticals, with a focus on transaction systems and customer payment flows.

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.