Job Posting: Team Lead - LHSC
Where YOU work, makes a difference.
Life is precious and every moment matters. Dynacare is helping Canadians achieve
a healthy future with care and wellness solutions that are convenient,
understandable, and accessible. When you join our team, every day is an
opportunity to get better and be inspired. It’s an environment where you can
grow your career in any direction you choose. We’re evolving our technology and
optimizing our processes, so you can do your best work, make a meaningful
impact, and thrive.
Are YOU our next Team Lead - LHSC?
The Team Lead - LHSC will provide leadership to assigned sites. Responsible for
monitoring the day-to-day operations of the location(s) which includes the
coaching of staff, location workflow, client services and overseeing
occupational health and safety within assigned sites. Required to perform the
duties of a Laboratory Assistant including obtaining blood samples and other
specimens from patients for diagnostic testing.
Status: Permanent Full-Time
Shift: Days
Discipline: Operations
Work Style: On-Site
Location: Kelowna. BC
Start Date: Asap
Internal Posting Deadline: Monday, August 4th, 5:00 pm EST
Why Dynacare is an amazing place for YOU:
- Join an award-winning "Top Employer" with meaningful and impactful career
opportunities
- Access a health and wellness benefits program that supports you and your
loved ones
- Grow and thrive with a dynamic, successful company through internal mobility
opportunities
- Invest in your future through RRSP match benefits and an employee stock
purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and
respect for all
How YOU will make a difference:
- Manage location(s) day to day operations and communicate to Regional Manager,
Health services any escalated issues or concerns
- Recommend changes to maintain high level of productivity in conjunction with
the leadership of the Regional Manager, Health Services
- Create a positive working environment by listening and soliciting employee
feedback
- Provide input to the reporting manager on employee development and evaluation
- Utilize wait time measurements and technology to make recommendations to
reduce patient wait-time and bottle-necks
- Provide customer and patient centric care while demonstrating Dynacare’s core
values of Compassion, Ingenuity, Accountability, Collaboration and Customer
Focus
- Ensure prompt and courteous customer service to all internal and external
clients
- Provide guidance and report to Regional Manager, Health Services any
investigation, documentation and implementation of preventative measures for
all workplace accidents, injuries, and hazards
- Ensure location is always audit and inspection ready
- Coach team members on quality related errors to meet operational targets
- Contribute towards Dynacare's learning and knowledge-based culture by sharing
in the responsibility of training and skill development of new team members
as requested
- Perform Lab Assistant duties and functions as required
What YOU bring to the role:
- Sound knowledge of the MOH, OLA and OAML legislation and guidelines
- Working knowledge of laboratory best practices and competent in all
collection techniques
- Excellent command of English and/or French where applicable
- Certification in D.O.T., Breath Alcohol Technician an asset
- 3 to 5 years related experience working in a laboratory environment
- Proficient with GD related software application including Omnitech,
Paymentech, Telemed, AS400 and Outlook
- Proficient in MS office, excellent computer and keyboarding skills
- Lean Six Sigma/Change management training-preferred
- Ability to lead by example with positive attitude and respectful of others
- Recommend changes to maintain high level of productivity in conjunction with
the leadership of your manager
- Be a health and safety champion, report all health and safety hazards and
support investigations
- Demonstrated leadership skills
- Continuous improvement mindset of bringing forward recommendations,
collecting data and implementing solutions
- Foster open communication between all team members
Working Conditions:
- Normal office environment
- Ability to travel to and between locations on a regular basis
Passionate about supporting healthy lives with commitment and care? Please
apply today and let us open the door to your extended career journey.
Dynacare has been a “Top Employer” for many years and there is a reason why. We
are a great place to work. At Dynacare, we’re proud to hire the best people. If
you are looking for a meaningful career where you can support healthy lives with
commitment and care – we would like to meet you. We hope you will join us in our
journey to become Canada’s health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the
attraction, selection, advancement, and fair treatment of all individuals. We
believe that our diversity is our strength, so we employ a diverse workforce and
respect the needs of all our employees.
In accordance with provincial legislation and our Accommodation Policy, a
request for accommodation will be accepted as part of the Dynacare hiring
process.
