Company Description
Swiftly is on a mission to help cities move more efficiently. We are the leading
transit data platform for agencies to share real-time passenger information,
manage day-to-day operations, and improve service performance. Today, over 180
transit agencies in 11 countries – including LA Metro, MARTA, SEPTA, and MBTA –
rely on Swiftly to improve on-time performance by up to 40% and increase
passenger information accuracy by up to 50%. The result is better service
reliability, increased ridership, and more efficient transit operations.
Even though Swiftly's HQ office is located in San Francisco, CA, we are open to
candidates in most locations across the U.S. as well as Ontario and British
Columbia, Canada. At this time we are unable to provide Visa sponsorship.
Design at Swiftly
In the government software world, the focus has been pure function, often at the
expense of usability. At Swiftly, we believe excellent products are not only
powerfully functional but also smartly and beautifully designed. Swiftly
lovingly crafts products using consumer software sensibilities to make user
experiences that flow and features that are engaging, easy-to-use, and targeted
toward solving customer problems. We’re seeking a detail-obsessed,
big-picture-enthralled Lead Product Designer to lead the charge in identifying,
prototyping, and shipping elegant solutions for the transit data problems that
we aim to solve.
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What you'll do
- As a Lead Product Designer, you will work on a cross-functional product team
to develop delightful software for transit agency staff.
- You'll design experiences across both native mobile and web platforms,
helping customers make sense of real-time data for daily operations and
explore historical insights for deeper analyses. Your work will have a direct
impact on how transit agencies deliver service to their communities.
- Partnering with a product manager, engineers, and customers, you will
contribute to overall product strategy through visualizing problems and
solutions.
- You will have a hand in each stage of product development, taking projects
from user research, to prototypes, to high-fidelity designs.
- You will also help build a strong design foundation, including contributing
to Swiftly’s design system and research engine.
What we're looking for
- 7+ years of professional design experience, with at least 3 of those years in
a senior position
- Experience designing products from conception to completion, sharing the
vision through design explorations, documentation, and presentations
- Experience leading user interviews, finding root problems over suggested
solutions, and effectively communicating learnings to a distributed team
- Enjoy working in an iterative design process, motivated by group and user
critique
- Champion and can articulate the value of great design to cross-functional
stakeholders
- Have a growth mindset and are proactive about jumping in where the team needs
- Proficiency in prototyping your ideas to help articulate nuanced design
decisions
- Have a portfolio showcasing work you were directly responsible for,
highlighting the ability to solve complex problems with overlapping
organizational lines
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Pay Range
In accordance with pay transparency laws, please see the approximate salary
ranges below. These ranges represents the anticipated low and high end of the
salary for this position. Actual salaries will vary and are based on a multitude
of non-discriminatory factors including final role leveling decisions, a
candidate’s relevant work experiences/skills, and geographic location. Salary is
one component of Swiftly’s total compensation package, which also includes stock
options, competitive benefits, 401(k)/ RRSP matching, a fantastic team and
culture, opportunity to have a huge impact, emphasis on professional growth and
holistic wellness, and other perks.
US Salary Range: $100,000 - $180,000 USD
Canadian Salary Range: $130,000 - $200,000 CAD
Beyond the Skills:
We are looking for candidates who are passionate about mobility, sustainability,
or mission-oriented projects that have a significant real-world impact. Ideal
candidates encompass the core values of our company:
• Team. Together, we are more effective and better supported
• Impact. Drive impact for our customers, our company, and all of our teams
• Diversity. See differing perspectives as ways to address our weaknesses and
find new strengths
• Communication. Assume others internally and externally have good intentions
• Feedback. We share feedback because we want each other to grow professionally
and personally
• Growth. Foster personal, professional, and company growth
Benefits:
• Competitive salary
• Equity compensation for every employee
• Medical, Dental and Vision
• Retirement with Employer Match
• Flexible Spending Account (FSA)
• Home office setup reimbursement
• Monthly cell/internet reimbursement
• Monthly "Be Well" stipend
• Flexible PTO with a recommended minimum
• Flexible work environment
• 16 paid holidays, including holidays in months without US national holidays
• 8 fully paid weeks of leave for child birth/adoption
Travel note: Swiftly employees can generally expect to travel 1–2 times a year
for in-person company or team offsites. As a fully distributed company, we
consider these offsites important for cultivating strong relationships across
our teams! Attending these in-person is expected and encouraged, although we
understand everyone has different personal circumstances and we will consider
requests for exceptions. Customer-facing team members and other specific roles
may be expected to travel more frequently.
We are a truly mission-driven culture that is set to change the world of transit
We are an equal opportunity employer - we are committed to a workplace that is
as dynamic, diverse, and passionate as the communities we serve.
Because we work with public agencies, we participate in E-Verify.
