Company Overview
Throughout our worldwide network of experts, clients and communities, we are
renowned for our leadership in fire protection engineering – a legacy of
responsibility we have proudly upheld since 1939. Today, our expertise extends
broadly across closely related security and risk-based fields – from
accessibility consulting and risk analysis to process safety, forensic
investigations, security risk consulting, emergency management, digital
innovation and more.
Our engineers and consultants collaborate to solve complex safety and security
challenges, ensuring our clients can protect what matters most. For over 80
years, we have helped mitigate risks that threaten lives, property and
reputations. Through technology, expertise and industry- leading research, we
remain dedicated to our purpose of making our world safe, secure and resilient.
At Jensen Hughes, we believe that creating and sustaining a culture of trust,
integrity and professional growth starts with putting our people first. Our
employees are our greatest strength, and we value the unique perspectives and
talents they bring to our organization.
Our wide range of Global Employee Networks connect people from across the
organization, supporting career development and providing forums for individuals
to share experiences on topics they're passionate about. Together, we are
cultivating a connected culture where everyone has the opportunity to learn,
grow and succeed together.
Job Overview
The Market Leader is a leadership role responsible for driving operational
sales, achieving budget targets, and ensuring key performance indicators (KPIs)
are met. This position plays a pivotal role in business growth by focusing on
Jensen Hughes’ Canada professional services market.
This role requires a billable target of 50-75% and a commitment to fostering a
collaborative, inclusive, and high-performing team environment. The Market
Leader ensures that clients and colleagues of all backgrounds feel valued and
supported while working to deliver innovative solutions that address their
unique needs.
Aligned with the sub-regional strategy, the Market Leader will establish sales
performance and growth expectations while leading efforts in training, coaching,
and sales pipeline management to ensure consistency and best practices.
Collaboration across teams is strongly encouraged to promote knowledge-sharing,
diverse perspectives, and equitable opportunities for all team members.
Key Responsibilities
- Identify and cultivate new business opportunities for professional services,
ensuring an inclusive and equitable approach to client engagement and growth.
- Perform technical engineering and/or consulting work independently or as part
of a diverse and collaborative project team.
- Manage client relationships and expectations through thoughtful, transparent,
and culturally aware communication while mentoring team members in client
engagement.
- Establish credibility with clients by demonstrating expertise, integrity, and
a commitment to ethical and inclusive business practices.
- Maintain appropriate billable work to align with subregional objectives,
ensuring all team members have equitable opportunities for growth and
development.
- Ensure fair and transparent profitability goals are met for assigned clients
and projects.
- Champion a culture of belonging and empowerment, leading training, coaching,
and sales pipeline management with a focus on equity, diversity, and
inclusion.
Qualifications
- Proven experience in technical consulting and business development, with a
demonstrated ability to build and maintain strong client relationships across
diverse industries and communities.
- Expertise in at least one professional service area, such as fire protection
engineering, security, risk-informed engineering, forensics, process safety,
accessibility, or healthcare emergency management.
- Strong understanding of professional services business processes, including
equitable and inclusive business development strategies.
- Advanced communication and presentation skills, with the ability to deliver
accessible, engaging, and culturally responsive sales presentations and
technical proposals.
- Ability to navigate challenging conversations with empathy, respect, and
professionalism.
- Commitment to fostering an inclusive workplace, ensuring all employees have
opportunities to thrive and succeed.
- Professional credential(s) preferred (e.g., Professional Engineering License
or equivalent).
- Bilingual French a plus.
LI-BD1
Jensen Hughes is an Equal Opportunity Employer. Qualified candidates will
receive consideration for employment without regard to race, color, religion,
sex, national origin, sexual orientation, gender identity, disability or
protected veteran status.
At Jensen Hughes, we embrace innovation and understand that people are
increasingly using artificial intelligence (AI) tools like ChatGPT and other
generative platforms to learn, prepare and communicate. We have provided some
guidelines regarding the responsible use of AI in the recruitment process.
Please click here
[https://www.jensenhughes.com/careers/responsible-use-of-ai-in-the-jensen-hughes-recruitment-process]
to review.
The security of your personal data is important to us. Jensen Hughes has
implemented reasonable physical, technical, and administrative security
standards to protect personal data from loss, misuse, alteration, or
destruction. We protect your personal data against unauthorized access, use, or
disclosure, using security technologies and procedures, such as encryption and
limited access. Only authorized individuals may access your personal data for
the purpose for which it was collected, and these individuals receive training
about the importance of protecting personal data. Jensen Hughes is committed to
compliance with all relevant data privacy laws in all areas where we do
business, including, but not limited to, the GDPR and the CCPA. Additionally,
our service providers are contractually bound to maintain the confidentiality of
personal data and may not use the information for any unauthorized purpose.
*Policy on use of 3rd party recruiting agency for direct placements
Jensen Hughes will occasionally augment a recruiting search through agencies for
certain positions when business conditions warrant. Jensen Hughes will not
accept resumes, inquiries or proposals from recruiting agencies as an acceptable
method to consider a candidate. 3rd party recruiting agencies must sign a
standard Jensen Hughes agreement after being evaluated and accepted by a Human
Resources or Talent Acquisition manager, or member of the talent acquisition
team. Hiring managers and employees of Jensen Hughes are not authorized to
accept resumes, engage in fee-based searches through recruiting firms or sign a
search agreement. Please note this policy does not apply to “staffing firms” or
firms that are involved with hiring temporary staff. Any recruiting agency
interested in being considered may contact our recruiting team at
jensenhughesrecruiting.com.
