Company DescriptionWho We Are:Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.Job DescriptionFairmont Banff Springs is looking for an energetic individual to assist in the delivery of our Resort Activities Guiding program. Resort Activities Guides should have a wide variety of talents but above all should have excellent customer service skills and a willingness to learn. Starting Rate: $25.00We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $28.73Job Duties Include:Lead / Guide experiences not limited to guided wilderness, vehicle and bike tours, as well as walks and hikes.Share the history and culture of Canadian Rockies enthusiasticallyAssist in contacting guests before their hotel arrival to ensure smooth delivery of guided experiencesSelling, booking and updating guided experiencesMaintain positive working relationships with Parks Canada and adhere to all Parks regulationsAssist in the set-up for all facilitated activities and execute clean-up duties upon completion of program, including cleaning and sanitizing of spaces and objects, before, during, and after the facilities open / activity endsQualificationsYour Skills & Qualifications:16 hour Standard First Aid & CPR C level or greater is mandatoryApprentice Interpretive Guide Certification from IGA or equivalent requiredFour Season Group Management Certification from IGA as an assetClass 4 Drivers License and clean driving historyMinimum one years recent experience working in a high-volume, fast-paced recreational / guiding environmentGraduate or student of an Outdoor Recreation/ Ecotourism or Tourism program an assetMust be physically fit and able to run all activities in any weather including walking, hiking, biking.Must be able to lift and carry 40+ lbs and be on your feet for 8 hours a dayAdditional InformationJob Perks & Benefits:Subsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & WhistlerDiscounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf CoursesVisa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.banffspringsjobs.com to learn more about Fairmont Banff Springs and the extraordinary opportunities that exist within our resort!We encourage you to let us know if you require any accommodations through the application/recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]
