At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life As an Inside Sales Representative you will remotely sell Medtronic's products within assigned geographic area and /or specific customer accounts for pre-defined territory locations. Close sales and achieve quarterly sales quotas. Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Understand customer needs (manage and respond to customer concerns and problems). This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care. MAIN JOB DUTIES/RESPONSIBILITIES (may include the following and other duties may be assigned): Remotely sells Medtronic's products and retains end-user patients within an assigned geographic area and /or specific customer accounts for pre-defined territory locations to achieve or exceed assigned sales goals. Identify, develop and close leads for the business and refer on internal leads when appropriate. Provides input on new markets, new product introductions, and existing products or supplies. Promotes and establishes education of the company's products and/or services. Manages and responds to customer concerns and problems. Arranges demonstration of products by field sales representatives. Assists the field sales representatives in the planning and execution of sales activities as well as providing on-going sales support including sales calls, data analysis, customer opportunities, and sales rep follow-up. Responsible for reporting complaints and Adverse Drug Reactions (ADR) Develop and implement sales strategies to achieve and exceed sales targets within the assigned territory. Identify new business opportunities and establish relationships with key decisionmakers, including physicians, administrators, and procurement departments. Conduct product presentations, demonstrations, and training to healthcare providers to ensure they understand product features and benefits. Provide exceptional customer service and support, addressing client concerns and ensuring a high level of satisfaction. Collaborate with the marketing team to execute promotional activities and product launches. Submit accurate and timely sales reports, forecasts, and other administrative tasks. Attend virtual meetings, training, and conferences as required. Identify, develop and close leads for the business and refer on internal leads when appropriate. REQUIRED QUALIFICATIONS KNOWLEDGE/EDUCATION High School Diploma, or Associate’s degree, or Bachelor's degree. JOB EXPERIENCE Minimum of 7 years of relevant experience with a High School Diploma OR Minimum of 5 years of relevant experience with an associate’s degree OR Minimum of 3 years of relevant experience with a bachelor's degree. SKILLS/COMPETENCIES Excellent verbal and written communication skills. Strong negotiation and closing skills Ability to work independently, manage time effectively, and prioritize tasks. Proficiency in using CRM software and other sales tools. Willingness to travel within the assigned territory when needed DESIRED/PREFERRED QUALIFICATIONS KNOWLEDGE/EDUCATION Bachelor’s degree in Business, Life Sciences, or a related field preferred. JOB EXPERIENCE 3+ years of experience in health care sales, sales in medical devices, capital equipment sales, surgical sales, in-hospital pharmaceuticals, sales, contracts, training, clinical, marketing, customer/tech services, customer education or other customer facing role/experience. SKILLS/COMPETENCIES Practical knowledge of sales techniques, strategies & relationship building Demonstrated ability to work independently & drive results Documented sales success, preferably in B2B sales or health care Degree in biological science or business preferred Business planning skills Strong communication and presentation skills Ability to teach & educate medical personnel, peers & technical support personnel Demonstrated ability to grasp use of technology & applications (ie., iPad, SalesForce.com, SAP); PC literate Knowledge &/or experience with hospital, cath lab, physician settings Experience selling complex products over the phone PHYSICAL JOB REQUIREMENTS Able to lift 10 pounds Extended periods of time doing computer-based work Hearing, sight and speaking ability The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here. For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com
