Staff - Union Job Category CUPE 116 Job Profile CUPE 116 Salaried - Service Worker - Housing Job Title Service Worker (Regular Full Time) Department Service Workers and Housekeeping Attendants | Student Housing and Community Services Compensation Range $3,900.00 - $4,107.00 CAD Monthly Posting End Date October 1, 2025 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date Ongoing Job Description At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Description Summary Under direction and supervision, participates as a member of the mobile housekeeping unit in carrying out cleaning and service work involving moving from building to building within residence areas. Is required to observe safe working conditions and habits; may be assigned to day, evening and night shift and any day of the week. Works from oral and written instructions, schedules, and specific requirements which may be of a daily and periodic nature and according to procedures. Organizational Status Reports to Housekeeping Supervisor, Assistant Housekeeping Supervisor, or Manager. Work Performed Requests and receives materials and equipment for the work assigned and maintains adequate level of cleaning supplies and equipment according to instructions. Maintains and ensures such equipment is in good operating conditions. Carries out cleaning and service work in such areas as living accommodations, suites, washrooms, kitchens, meeting rooms, porches, entranceways, lobbies, hallways, corridors, common areas, social wings, game rooms, laundry rooms, storage rooms, workout rooms and other designated areas in residences and housing units involving such duties as: - Cleaning, dusting, sweeping, mopping, washing, vacuuming, polishing, disinfecting and scrubbing all surfaces of floors walls, fixtures and furniture, shower stalls, bath tubs, sinks, toilets, and appliances, operating light or heavy duty hand or power operated cleaning equipment, replenishing supplies such as soap, toilet paper, paper towels, writing papers etc. - Removing old wax and polish coating from floor fixtures or furniture and re-waxing or polishing; periodic shampooing of carpets. - Cleaning and washing interior and exterior accessible windows and other glass surfaces. - Rearranging, moving and setting up furniture and equipment as required - Making beds, changing linen and returning soiled linens to designated collection areas; distributing linen and collection laundry. - Collecting garbage and waste including tidying and cleaning ashtrays, emptying waste receptacles, and depositing them in containers or pick up points. - Cleaning vents in buildings and all drains, cleaning and servicing washrooms. - Putting up and replacing signs on notice boards, doors or other easily reachable surfaces as required. - Sweeping and cleaning sidewalks and related areas; cleaning snow when required. Performs minor maintenance and repairs including such tasks as hammering in nails, hanging pictures, drapes and blinds, oiling hinges and locks, changing light bulbs, tightening screws on fixtures, minor furniture repairs and adjustments, replacing door stops, adjusting door closures, unplugging toilets, removing broken glass from windows, removing and cleaning light fixtures, changing broken switch and wall plug covers etc. Submits reports regarding maintenance or repairs needed to buildings and utilities and report signs of failure or abuse of fixtures and furnishings. Reports any unusual circumstances related to building security, ensures that doors and windows are properly secured. Attends to guest requests and their needs as appropriate. Carries out any other related duties and necessary in keeping with the requirements and qualifications for the job. Consequence of Error/Judgement Poor customer service will result in unsatisfactory job performance. Supervision Received Receives specific instructions only on new or unusual problems. Is expected to develop appropriate work procedures. Supervision Given May oversee the work of unskilled workers. Minimum Qualifications Completion of Grade 10 and a minimum one year of related experience or an equivalent combination of education and experience. - Willingness to respect diverse perspectives, including perspectives in conflict with one’s own - Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion Preferred Qualifications Preferred experience in institutional janitorial work or hotel experience. General Knowledge of cleaning rules and regulations, security and safety policies and procedures. Ability to meet physical requirements involving considerable walking, climbing and manual work. Bondable, and the ability to follow instructions and to adopt new methods and practice. Ability to work with others. Ability to communicate in English effectively verbally and in writing. Available to work weekends, may be required to work evenings. The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. A large part of what makes us unique is the community of engaged students, faculty, and staff who are collectively committed to shaping a better world. Recognized as a leading employer in British Columbia and Canada, UBC supports inspired students, faculty and staff on their journey of discovery, and challenges them to realize their greatest potential. New ideas, changing infrastructure, innovative technology, and fresh approaches are opening up possibilities for the future of research, teaching, and work. Are you ready to embrace the future together? Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority. If you have any accommodation or accessibility needs during the job application process, please contact the Centre for Workplace Accessibility at workplace.accessibility@ubc.ca.
