Reporting to the Senior Manager IT Strategy and Architecture, the Business
Relationship Manager (BRM), establishes and maintains relationships between IT
and the business, and enables the information technology solutions that meet the
business needs by bridging the gap between business partners and technology
solution providers. The primary focus of this position is on Finance and HR
applications portfolio. The position also leads a team of specialists who
provide IT services and leads discussions about business capability and
technology for their respective client departments. Other responsibilities
include researching, reviewing, and analyzing the effectiveness and efficiency
of existing requirements, developing strategies for enhancing or further
leveraging these processes, and preparing project analysis and assisting the
business with submitted project prioritization. In this role you will find
yourself providing direction and guidance to staff members, monitoring
expenditures and resources utilization, and maintaining up-to-date awareness of
industry and technology trends to make recommendations for the implementation of
new/upgraded systems and technologies. Performs related work as required.
Qualifications include a bachelor’s degree in information technology, computer
science, business, computer engineering or a related discipline and 8 years of
related experience in business analysis, project management and supervision, or,
an equivalent combination of education, training and experience plus required
technical skills. The role requires knowledge of project management techniques;
business requirement gathering skills, procurement processes and administrative
functions, software implementation, business analysis, agile and waterfall
methodologies. Sound technical knowledge of administrative principles and
practices, and applicable divisional policies and procedures is required.
Our ideal candidate will have the ability to:
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Lead requirement gathering workshops
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Analyze and critically evaluate information gathered from multiple sources.
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Manage stakeholder expectations and resolve conflicts
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Analyze and critically evaluate information gathered from multiple sources
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Manage, lead, coach and motivate staff;
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Work independently and as part of a team;
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Establish and maintain effective working relationship with internal
stakeholders and external contacts;
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Communicate effectively with stakeholders orally and in writing
Skill in use of various software applications including MS Office, MS Project
and Visio, relevant departmental applications (e.g. SAP, or similar ERP,
SuccessFactors, Oracle Taleo, or similar HR systems) and online project
management tools is required. Application domain knowledge is an asset.
Please apply online by October 2, 2025.
We respectfully acknowledge that the City of Burnaby is located on the unceded
territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ
(Tsleil-Waututh), and kʷikʷəƛ̓əm Peoples (Kwikwetlem). Each Nation has distinct
histories and distinct traditional territories that fully or partially encompass
the city. We encourage you to learn more about the Host Nations whose ancestors
have occupied and used these lands, including parts of present-day Burnaby, for
thousands of years. We are grateful to be on this territory as we dedicate
ourselves to creating an inclusive and diverse workforce that reflects our
vibrant community and welcomes applicants of all backgrounds, genders, ages,
ethnicities, abilities, sexual orientations, and life experiences.
Copies of relevant professional certificates, degrees, or tickets will be
required at the time of the interview.
Please contact People and Culture at 604-294-7303 if you do not receive a
confirmation email within one hour of submitting your application online at
www.burnaby.ca/careers.
We thank all applicants for their interest; however, only those considered for
an interview will be contacted.
