Job Description RESPONSIBILITIES · Perform clerical duties including preparing daily, weekly, bi-weekly and monthly reports, attendance records, typing, word processing, photocopying, faxing, new employee documentation, and filing · Prepare, organize, communicate, and maintain monthly care conference schedules in consultation · Direct all incoming calls, record and distribute messages in an accurate and timely manner · Preparation and organization of orientation program · Processing of HIN claims · Organization and medical records management · Monitor front entrance for all residents at risk for elopement · Understand and maintain staffing schedule in accordance with applicable collective agreements and Extendicare policies for the Nursing Department. · Provide coverage for the FT DOC/Scheduling clerk and accurately complete the payroll and all related tasks meeting deadlines as required for the Nursing Department · Greet and direct all visitors and calls to ensure that the reception area is staffed as directed · Assists with ordering, receiving, distribution and maintaining organized storage of all nursing supplies and continence care program supplies · Typing, distribution and printing of agendas and minutes for various committees as assigned · Adhere to all department and home-wide policies and procedures, legislated requirements, Accreditation Canada standards. · Maintaining positive relationship with nursing staff · Performs other duties as assigned QUALIFICATIONS · Minimum Secondary School Graduation Diploma; Post-secondary business office courses preferred · Excellent computer skills and demonstrated experience with Microsoft Office (Excel, Word, PowerPoint), Outlook · Understanding of long-term care and geriatric care · Minimum 1-2 years office, payroll and scheduling experience is essential · Ability to work independently and as part of a team · Ability to present information clearly and effectively both verbally whether in person or over the phone, and in writing; an active listener who projects a pleasant, friendly demeanor · Ability to work effectively with a positive attitude in a fast-paced environment · Excellent analytical, organization, planning, problem-solving, time-management and critical thinking skills · Working knowledge of collective agreements in a unionized environment · Excellent interpersonal and communications skills · Organizational skills are essential · Working knowledge of inventory management systems an asset · Background in human resources an asset · Able to maintain a positive attitude while under pressure · Able to work flexible hours - work every other weekend Time Type: Part time When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences. If you have a passion for caring, turn it into a rewarding career with Extendicare! Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request. Extendicare is a leading provider of care and services for seniors across Canada. We deliver quality care to meet the needs of a growing seniors’ population. We also provide management and consulting support through a range of services, including recruitment and building strong, qualified teams, to a network of independently owned long-term care and retirement homes. Our Mission “Helping People Live Better.” We help our residents and clients live better by promoting quality of life. We create remarkable moments through highly engaged and motivated team members. Stakeholders know this because we continuously measure, improve and publicly share our performance. Our Vision Our vision is to be the best senior care and services company in Canada. Our Values At Extendicare, we value our customers and our team who cares for them. We are committed to treating them with dignity and respect in an atmosphere of compassion. As health care professionals, we take pride in being responsive to the needs of those who rely on us. Customer Satisfaction. We strive to provide care and services to our customers which exceed their expectations. Excellence. We believe aspiring to excellence leads to continuous quality improvement in our provision of care to residents. Respect. We value each employee, encourage equal opportunity for growth and recognize achievement. Integrity. We believe in honesty and fairness in our relationships with others. Accountability. We believe we are accountable for the quality of services we provide to our customers. Communication. We listen to each other and foster open and honest communication. Teamwork. We believe that working as a team creates an environment that allows us to reach our potential. Environment. We believe that environmental issues should be integrated into business decisions that promote environmental protection, preservation, safety and a homelike atmosphere.
