Long View. A career that helps you get more out of life.
A Long View career helps you get more out of life. We don’t just say it, we
prove it. Every day. We’re proud of our reputation as one of North America’s
most dynamic IT providers — and we’re even prouder of our culture that allows
our people to live life to its fullest. At Long View, we create an environment
of collaboration and support, of innovation and enthusiasm, of inclusion and
belonging. As a member of the Long View team, you’ll see how our company’s core
pillars — Integrity, Competence, Value, and Fun — resonate through the
workplace. And in a recent survey, 89% of Long View team members rated Long View
as a good or great place to work!
Are you passionate about driving high value solutions to your clients and want
to lead a team in a company that believes in Integrity, Competence, Value and
Fun?
We are looking for an energetic and motivated ServiceNow Developer for our
Integrated Global Services branch located in Calgary. In this role you will
utilize strong business and technical consulting skills to develop solutions
that solve business challenges while creating desired outcomes!
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A Day in the Life:
- Support with design and implementation of ServiceNow solutions tailored
specifically for the Technology Provider Service Management (TPSM) ServiceNow
product suite, including but not limited to ITSM, CSM, VA, PA, App Engine,
Service Bridge, and IntegrationHub.
- Design and implementation of ServiceNow solutions built on a multi-domain
instance deployment of ServiceNow
- Collaborate with Client stakeholders and Long View team members to gather
requirements and translate them into ServiceNow solutions
- Support Clients and Long View leadership to develop ServiceNow technology
roadmap adoption strategy to best maximize their investments in the
technology
- Provide technical leadership and guidance throughout the entire lifecycle,
from solution design to implementation and deployment
- Conduct a thorough analysis of existing Client processes and workflows,
identifying areas for improvement and automation using ServiceNow
- Ensure the scalability, performance, and stability of ServiceNow solutions,
optimizing system resources and configuration settings
- Conduct thorough testing of ServiceNow configurations and customizations,
ensuring high-quality deliverables and adherence to industry best practices
- Provide technical expertise and guidance to the Long View ServiceNow support
team, assisting with troubleshooting and problem resolution
- Provide ServiceNow platform training and mentorship to other team members in
the business and at clients
- Ensure ServiceNow platform security configuration aligns with corporate
security policies and industry best practices
What You Bring:
- 5+ years of professional experience designing and deploying ServiceNow
platform technology and supporting ITSM, CSM, and domain-separated instances
of ServiceNow
- 5+ years working as a client-facing consultant
- 5+ years programming experience including JavaScript and Python
- 5+ years working with Configuration Management (CMDB) including ITOM, HAM, &
SAM
- 1+ years implementing Service Bridge
- Experience scripting in Unix and Microsoft Windows environments
- Experience coding in C# and using low-code solutions like Microsoft Power
Automate
- Experience working with cloud-native Azure platform-as-a-service technology
like service bus and web apps
- Experience integrating business applications and IT service management
systems
- Experience with various web-based technologies such as REST, GraphQL, JSON,
XML, XSLT
- Experience with software development life cycle preferably in an agile and
DevOps delivery model
- Experience with software RMM tools and integrations like (ninjaOne, N-Able,…)
- Strong communication and documentation skills with the ability to communicate
effectively both verbally and in writing to include high-quality technical
documentation and diagrams
- Ability to interact professionally with a diverse group including executives,
managers, developers, and subject matter experts
- Excellent customer-facing presentation and training skills
- Excellent problem-solving and multitasking skills
What Makes You Extra Awesome:
- Certified System Administrator Certification (CSA)
- ITSM Certified Implementation Specialist (CIS-ITSM)
- Service Provider Certified Implementation Specialist (CIS-SP)
Why Work at Long View?
- Great people and culture
- Recognition programs
- Fun is one of our core values
- Interesting work – Be part of exciting projects while accessing all the
latest technologies
- Flexible environment – A workplace that values the importance of flexibility
for personal/professional growth, happiness and wellness
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$80,455 - $105,598 a year
Expected pay range
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Want to learn more about our culture and life at Long View? Check us out on
LinkedIn and Instagram!
Long View’s mission of building the best and most sustainable team-driven
organization requires dedicated and ambitious people. Through employee resource
groups, impactful and effective conversations, townhalls and various
company-wide training, including how to reduce unconscious bias, we are
fostering an inclusive environment. We are committed to taking consistent,
positive and lifelong action to be a diverse and equitable workplace because we
know that the most effective companies are made up of people with varied
identities, experiences and backgrounds.
Long View is an equal opportunity employer. If you have any accommodation
requests for your interview or the role, please let your friendly Recruiter know
