Job Posting Title Web Publishing Specialist - 12 month term Job Category Communications Language Requirements Bilingual / Bilingue In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré. Flexible Work Agreement Type Hybrid / Hybride Posting End Date 2025-10-20 Job Grade P3 Pay Range Commensurate with Experience / Selon l’expérience Job Summary The Web Publishing Specialist is detail-oriented, strategic, and technically skilled, helping to elevate the performance, quality, and impact of our corporate website and intranet. This role blends hands-on content publishing with leadership in ensuring our websites deliver modern, accessible, and engaging user experiences for both internal and external audiences. The Specialist will manage and execute content publishing, lead continuous improvement initiatives, and collaborate across teams to support our corporate website, intranet and other digital platforms. Job Description What NAV CANADA offers you: Challenging, team-oriented work environment Competitive compensation and benefits Defined benefit pension plan Opportunities for growth and development Flexible work arrangements Diverse and inclusive workforce Key Accountabilities: Web publishing operations Manage and execute content updates using CMS platforms Ensure content accuracy, SEO optimization, and accessibility compliance Conduct QA for published content Workflow Leadership Prioritize and assign publishing tasks to ensure timely, accurate delivery Train and mentor publishing team members; maintain onboarding and documentation Act as first escalation point for publishing issues Monitor publishing queue and team capacity to balance workload efficiently Performance Optimization & Strategy Monitor website analytics to drive continuous improvement Implement test-and-learn strategies, including A/B testing, to refine user experience and conversion Collaborate with internal teams to align digital publishing with strategic business goals Contribute to SEO/SEM strategies Support and enhance internal communication platforms hosted on SharePoint Online to improve employee experience Leverage AI-powered tools and technologies to optimize website performance, automate content workflows, personalize user experiences, and uncover data-driven insights that support strategic publishing decisions Scope and Impact: This role will influence how we present our brand and information online, supporting seamless, accessible, and up-to-date experiences. This role is critical to: Proactively managing and optimizing our web presence Ensuring accessibility and compliance standards are met Delivering consistent and engaging content Supporting internal communication and strategic initiatives Increasing user satisfaction, traffic, and engagement Experience: University degree in Computer Science, Information Technology, Communications, or related field Minimum 5 years of experience in digital publishing or website management Advanced experience with a variety of CMS platforms Experience leveraging AI-driven tools and platforms for content automation, personalization, and workflow optimization in web publishing Knowledge: Understanding of HTML/CSS is an asset Expert in Microsoft 365 (SharePoint, Teams, Yammer) Knowledge of SEO/SEM strategies, accessibility standards (WCAG), and QA best practices Strong command of web analytics tools including Google Analytics Proficiency with Adobe Creative Suite Well-developed understanding of UX/UI and digital engagement best practices Skills: Excellent organizational and communication skills; thrives in cross-functional collaboration Strong attention to detail and ability to manage competing priorities Excellence in project management and organization Detail-oriented with quality focus Collaborative team player Change management mindset Safety Behaviour Statement: All employees of NAV CANADA are expected to demonstrate safety behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties. Working Conditions: The work is performed in a typical office environment with exposure to interruptions, multiple demands and conflicting w ork priorities/tight deadlines. This position is a hybrid position with a minimum – 3 days per week on site. Occasional travel is required NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught. Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. The successful candidate must meet the security requirement of the position and be legally able to work in Canada. We thank all applicants for their interest; only those selected for next steps will be contacted. - NAV CANADA employees help guide the world's aircraft safely and expeditiously through Canadian-controlled airspace. With approximately 4600 employees located from coast, to coast, to coast, we offer some of the most exciting careers in the field of aviation. Our employees deliver air traffic services, design and build our technology, maintain our systems, and provide a wide variety of technical and administrative support. Above all, our employees work together to keep our skies safe. NAV CANADA considers our people to be our most important asset, and we are committed to providing a motivating and satisfying workplace. In exchange for your dedication and commitment, you'll receive a generous compensation and benefits package, opportunities for training and development, and the chance to work for a company that is at the forefront of its industry globally.
