Company Description
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.
WHO WE ARE
We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…
We play by the following rules:
We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate
Job Description
MISSION
The Manager, Strategic Sourcing is responsible for leading all aspects of the Procurement process for non-merchandise goods and services. This role supports the business by structuring favourable agreements with goods & services suppliers, enabling the company to meet critical business objectives.
KEY PERFORMANCE METRICS
Cost Savings for ongoing operational expenditures
Cost Avoidance across operating and capital expenditures
Stakeholder satisfaction
Contract compliance
Risk mitigation
Process improvements
KEY ACCOUNTABILITIES
Strategic
Build strong working relationships with key Indigo stakeholders to expand the Sourcing team’s scope of influence
Develop and implement strategies and objectives for assigned procurement categories that drive short and long-term improvement
Advance strategic supplier relationship management, risk mitigation and compliance
Drive continuous improvement within assigned categories and for the Sourcing team
Functional
Partner with Indigo business teams to develop and execute Sourcing events (RFX, Negotiations, Business Revies, etc.)
Lead the procurement process for newly approved strategic initiatives and contribute to business case development
Lead vendor negotiations ensuring key stakeholder engagement and strategy alignment
Partner with Legal and business teams to review contract documents, addressing key requirements such as risk management, cost containment and accountability
Track department performance by creating detailed reporting on assigned projects
Work with business partners to develop forecasts and budgets
Support critical supplier relationship management and contract management processes
Lead supplier selection process utilizing standard tools
Develop strong partnerships with current and potential suppliers
People
Acts as an Indigo ambassador in building and maintaining sustainable relationships across the company and with Suppliers
Understand and follow Indigo's core HR process
Promote procurement best practices by providing coaching and guidance to stakeholders
Work in a collaborative and constructive manner with team and business partners
Acts in a manner that promotes, and is aligned with, Indigo's Mission, Vision, Beliefs
As a leader, holds others accountable in maintaining the integrity of Indigo's culture
SCOPE
Reports to: VP, Commercial Finance & Procurement
Manager once Removed (MOR): Chief Operating Officer
KEY RELATIONSHIPS
Internal:
Legal
Finance
Facilities
Marketing
Retail Operations
IT
Supply Chain
HR
External:
Suppliers, Contractors, Consultants
Qualifications
Work Experience / Education / Certifications
3-5 years managing end-to-end procurement in a large, complex organization
Experience leading sourcing for Indirect spend categories
Demonstrated ability to manage cross-functional teams and projects
University degree, preferably in Business, Economics or Engineering
Previous negotiations training from leading institution is considered an asset
Competencies / Skills / Attributes
Superior verbal and written communication skills with an emphasis on ‘storytelling’
Easily builds relationships and trust across all levels of a company
Thrives in a collaborative, fast-paced, dynamic environment
Demonstrated ability to influence others
High business acumen and highly analytical (ability to draw actionable insights from data)
Detail-oriented and process driven
Other (travel, Bilingual, etc.)
Local travel to Indigo’s Distribution Centre may be required
French is not required
Additional Information
At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at [email protected] if you require an accommodation at any time during the recruitment process.
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