Job Description What is the opportunity? Reporting to the Assistant Manager, Pre Team. This position is primarily responsible for day-to-day operations of Incoming and Outgoing document requests including Mail desk Administration and to ensure delivering high quality processing services to all Trade clients and other service partners where the main focus is accuracy, efficiency and timeliness. All responsibilities carried out in accordance with Code of Conduct, RBC Values and Guiding Principles ensuring adherence to Privacy Principles. What will you do? Analyze business requirement documents to identify, track, and resolve business system issues and software requirements Assess, research, analyze, and document stakeholder needs and support the development of business solutions that satisfy client needs End-to-end collaborative gathering and documentation of information What do you need to succeed? Must have: Leadership acumen and a passion to apply it in a dynamic business environment Excellent interpersonal and highly developed communication skills (verbal and written) Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment Strong MS Office skills – Word, Outlook, Excel, and PowerPoint Knowledge or experience with business analysis process (requirements gathering, documentation, use cases) Nice to have French language skills What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Network and build lasting relationships with students and colleagues from diverse backgrounds Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance Leaders who support your development through coaching and learning opportunities Work in a dynamic, collaborative, progressive and highly performing team Ability to make a difference and lasting impact # Li - Post Job Skills Additional Job Details Address: 180 WELLINGTON ST W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-10-08 Application Deadline: 2025-10-17 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com. We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
