Overview
Join Our Team! Canna Cabana, a leading cannabis retailer in Calgary, is hiring a Retail Shift Leader / Cannabis Delivery Driver to join our passionate and dynamic team. This dual role involves providing exceptional customer service in-store and ensuring efficient cannabis delivery service within the community. If you’re a cannabis enthusiast committed to compliance, safety, and outstanding service, we want to hear from you!
We are seeking a reliable and customer-focused professional to split their time between working as a Retail Shift Leader and a Delivery Driver. Please include your postal code in your application, as applications without one will not be considered.
Responsibilities
Retail Shift Leader Duties:
Provide assistance to store management in supervising and facilitating the daily operations of the store.
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed.
Provide direction, guidance and instruction to all store associates as required.
Ensure store conditions are consistently upheld to established standards.
Be the sales and customer service leader/role model in the absence of SM/ASM
Greet and assist customers in a way that models exemplary conduct to other staff.
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
Ensure that all health, safety and security regulations are adhered to and required standards are met on shift
Achieving sales target and store level KPI’s.
Ensuring employees on shift are actively pursuing sales goals
Oversee and assist in inventory management and be accountable for the inventory processes on shift.
Cannabis Delivery Driver Duties:
Possess a valid driver’s license and insured vehicle with a minimum $200K liability coverage, including OEF 98b and Designated Operations Limitation 10158.
Deliver cannabis products safely and promptly within 45 minutes of order placement.
Inspect and maintain the cleanliness and organization of the delivery vehicle.
Verify customer identification before making deliveries.
Follow assigned routes, transportation regulations, and safety protocols.
Use delivery apps and communicate with customers as necessary.
Manage cash floats and collect payments when required.
Qualifications
Completion of high school and College/CEGEP/vocational or technical training required
Demonstrated sales and service orientation required
Must have valid and current SellSafe certification for working in the retail cannabis store in Alberta
Minimum of 2 years work experience in the retail industry required. Cannabis industry preferred
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
Well-defined sense of diplomacy
Excellent teamwork and team building skills
Thorough understanding of applicable health and safety legislation
Professional, responsive, and positive work attitude is essential
Job Types: Part-time, Permanent
Why You Should Apply:
The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential
Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.
SellSafe License is mandatory for working at any cannabis store. To get SellSafe license please visit -SellSafe Cannabis Staff Training | AGLC
Join Canna Cabana and become part of Calgary’s leading cannabis retail and delivery team committed to exceptional service and compliance!
Apply today and deliver excellence! 🚗🌿
About Us
High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:
Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.
Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.
Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.
High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.
To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.
