We are looking for a committed, dynamic, and people-oriented manager to lead the new Auto Business Analysis and Quality section. At Desjardins General Insurance Group, the Auto business product—our business solution delivered through NeXT—is a strategic lever at the heart of our omnichannel transformation. In this role, you will be responsible for managing a team of business analysts and business quality specialists. You will ensure alignment with best practices in these disciplines and play a central role in project execution by managing team capacity. More specifically, you will be required to: Provide guidance and support to a team composed of business analysts and business quality specialists. Develop the business analysis and quality practice within your team and support individuals in action, particularly regarding process evolution, advisory roles, and documentation. Contribute to projects and initiatives execution by planning workforce needs, assigning tasks and activities, and conducting regular follow-ups. Build a high-performing team by actively participating in recruiting new talent and ensuring their onboarding, including performance management. Implement management practices that foster change, mobility, and diversity. Specifically, contribute to executing the development and mobility plan of the administrative department. Promote talent development and encourage team engagement by creating a positive and motivating work environment What we offer Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria. What you bring to the table Bachelor's degree in Business Administration or a related field A minimum of eight years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Experience in management and coaching Experience in workforce planning Experience in business analysis and business quality roles Experience working in project-based environments Experience collaborating with Information Technology teams Advanced proficiency in both English and French due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Interpersonal Savvy, Nimble learning, Teams, Tech savvy, Work processes Desjardins it's a world of career possibilities. Explore different fields of work and find what you're passionate about. Click here Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Management (FG) Unposting Date 2025-10-21 Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first. The jobs you found aren’t the right fit? Introduce yourself: we want to know you!
