Are you passionate about language, quality of service and strategic leadership? Join our department as Linguistic Services Manager and contribute to shaping an exceptional linguistic experience for our members, clients, employees and directors. Your challenge: In this role, you’ll be responsible for the strategic and operational management of a specialized linguistic services team. Your mission: Optimize the linguistic experience by meeting the needs and expectations of internal partners and building lasting business relationships. You’ll also be responsible for ongoing efforts to modernize the services we provide, in partnership with our suppliers and in compliance with our internal processes. More specifically, you will be required to : Leading your department and leveraging its full potential, in keeping with Desjardins Group’s strategic directions Coaching your team by providing tailored advice and recommendations Maintaining the high quality of linguistic services provided by the team Overseeing performance and rallying the team around shared objectives Developing and implementing a business plan aligned with the organization’s issues and objectives Ensuring your unit’s performance, sound and prudent risk management and meticulous tracking of results Making sound, results-based decisions, while effectively managing both people and performance What we offer Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance, including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits are subject to eligibility criteria. What you bring to the table Bachelor’s degree in a related field At least nine years of relevant experience, including at least five years in a management role Please note that other combinations of qualifications and relevant experience may be considered Significant experience working in a linguistic services department Knowledge of French required Advanced level proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients Knowledge of market trends and tools used in the linguistics industry General knowledge of financial institutions Action oriented, Communicates effectively, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Nimble learning, Teams #LI-Hybrid Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Management (FG) Unposting Date 2025-10-23 Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first. The jobs you found aren’t the right fit? Introduce yourself: we want to know you!
