Job Title Receptionist Job Description Summary Performs a variety of operational and administrative functions in support of the Facility Services organization and in accordance with established policies, procedures, systems, guidelines, and objectives. This position provides support in the areas of access control to the facility, employee moves, data tracking, reporting, dispatching, event support and daily operations coordination. Works with all employee levels across the company. Job Description Responsibilities: Responsible for managing and organizing of the front desk activities. The receptionist must be able to establish interpersonal relationships and communicate well as the first person who customers see and talk to. You will assist employees with special requests and act as an employee relations liaison to provide helpful and accurate information to employees and visitors. Customer service is a top priority at Workday! You are the first point of contact for our employees, customers, candidates, and vendors. A friendly, helpful, engaging experience is most important for each person that visits the front desk. Duties will include greeting visitors and maintaining visitor sign-in process using the Envoy system. This will also include issuing of temporary badges for employees, vendors, contractors, directing visitors appropriately and notifying company personnel of visitor arrival. Follow established protocol to protect customer and employee privacy when speaking with all callers while maintaining professional, friendly demeanor. Multiple administrative tasks include event support and assisting with property management ticket requests. You will be assisting with onsite meetings and will provide support such as setup and/or teardown of meetings, lunches, HHs, or townhalls, printing, and assisting workmates or visitors. The receptionist will be responsible for receiving and distributing incoming mail and packages, as well as printing FedEx labels, creating shipments/pickups, and maintaining the package/storage areas. Help keep reception area clean and tidy and decorate for occasions and holidays. Assist local Workmates or stakeholders with event or project needs, i.e. printing, signage, etc. Qualifications: High School Diploma or GED equivalent 1-3 years’ experience required. Verbal and written communication skills, multi-tasking, customer service skills and interpersonal skills Ability to work independently and manage one’s time. Ability to keep information organized and confidential. Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and similar Google platforms Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must have ability to stoop, stand, climb, frequently lift a minimum of 25 lbs. The position requires a well-spoken individual. Ability to read and understand information presented orally and in writing. OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. AAP/EEO STATEMENT C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 41,172.30 - $48,438.00 Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us. Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous. INCO: “Cushman & Wakefield” About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com.
