We’re a leading provider of insurance and supplemental benefits, proudly serving members across North America. Our organization is built on value, transparency, and integrity, and we take pride in delivering exceptional service to every client we work with.
We’re currently seeking motivated, service-oriented individuals with strong communication skills to join our growing team as Sales and Customer Service Representatives.
About Us
For more than 68 years, our organization has partnered with over 40,000 labor unions and associations — including organizations within the NFL, NBA, and MLB — serving over 5 million members and counting. With more than $58.9 billion of coverage in force and an A+ Superior Rating from AM Best for financial strength, we’re recognized as a trusted leader in our field.
Union members request our programs because standard workplace benefits are often reduced or lost after retirement or career changes. We provide permanent, reliable protection to ensure families remain covered for life.
Our company has been consistently recognized as one of the top workplaces in North America, earning Best Workplace Awards (2017–2019) and ranking among Forbes’ Top 25 Happiest Companies to Work For.
Day-to-Day Responsibilities
Managing inbound and outbound calls with union members
Scheduling and conducting virtual appointments
Presenting benefits programs in a professional and engaging manner
Completing digital applications and required documentation accurately
Maintaining quality control and compliance standards
Participating in ongoing leadership and development training
What We Offer
Weekly advances and bonuses – First-year average income of $55K+
Long-term career progression and advancement opportunities
Flexible work hours and scheduling freedom
Remote work-from-home options
Residual income potential – earn ongoing income from past performance
Full health benefits package – including medical, dental, and life insurance
Hands-on mentorship and 1-on-1 training
All-expenses-paid annual trips to exciting destinations such as Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas
Minimum Qualifications
Strong communication and time management skills
18 years of age or older
High school diploma (post-secondary education preferred but not required)
Prior customer service or retail experience is an asset
Comfortable using computers and video conferencing tools
