We’re looking for a dynamic, solutions-driven Transportation Supervisor to take charge of the day-to-day operations and help shape smarter, more sustainable distribution strategies. This is your chance to join a forward thinking team where innovation, efficiency and leadership drive real impact every day!
About Us
At the Calgary Food Bank our mission is “to make food accessible to everyone in our city”. Our core belief that no one in our community should go without food continues to serve as our guiding principle for our future. We are the first line of emergency food support for people facing crisis serving over 100,000 individuals per year and growing. Always client centered and community focused, the Calgary Food Bank is committed to excellence in both our operations and culture.
The Opportunity
Reporting to the Director of Logistics & Transportation, the Transportation Supervisor is responsible for overseeing all transportation services and activities at the Calgary Food Bank. This role plays a key part in continuously improving operations by implementing new systems and processes to ensure we secure the highest volume of the best quality food at the lowest total cost. Additionally, the Transportation Supervisor is a leader within the organization, ensuring an efficient, safety focused, client-centric, community-engaged, supportive and performance-driven environment.
What You’ll Do
Leadership & Team Management
- Directly supervise a team of 12 drivers, a dispatcher, and a transportation assistant, fostering a culture of safety, accountability, and excellence.
- Provide coaching, training, and performance feedback to ensure professional growth and consistent adherence to standards.
- Schedule and allocate resources effectively to meet daily operational needs.
- Participate in the hiring, training, and development of staff
- Identify and implement technology-driven solutions to enhance routing, scheduling, maintenance, donation logging, and record-keeping
- Manage performance-related issues and collaborate with leadership for support when required
- Manage the preventative maintenance program for all fleet assets
- Approve timecards for staff on a bi-weekly basis
- Conduct annual performance appraisals for transportation staff
Operational Oversight
- Ensure the timely and efficient collection and delivery of food across all routes, maintaining reliability and client-centered service.
- Monitor fleet operations, vehicle safety, and compliance with all legal and organizational requirements.
- Partner with Warehouse and Client Services teams to align logistics with broader Food Bank priorities.
Innovation & Systems Development
- Identify and implement innovative solutions to improve transportation efficiency, safety, and sustainability.
- Lead the development and adoption of new systems and technologies (e.g., route optimization, telematics, scheduling software).
- Develop and maintain SOPs that reflect best practices in nonprofit logistics and transportation.
Performance & Accountability
- Establish, monitor, and report on Key Performance Indicators (KPIs) for the transportation team, including delivery timeliness, fuel efficiency, safety incidents, and service quality.
- Drive continuous improvement through data analysis, problem-solving, and stakeholder feedback.
- Ensure transparent accountability for all team members, addressing issues proactively and fairly.
Strategic Contribution
- Contribute to the long-term transportation strategy in alignment with the Calgary Food Bank’s growth and expansion plans.
- Build partnerships with external vendors, service providers, and community partners to strengthen transportation capacity.
- Anticipate future needs and proactively recommend solutions for scaling operations.
Decision Making & Leadership Capabilities
- Ability to make sound decisions in a fast-paced environment with minimal supervision.
- Solutions-oriented mindset with a strong ability to lead and inspire a team.
- Provide leadership, training, and encouragement to staff and volunteers.
What You Bring
- Post-secondary education in a related field (Business, Supply Chain, Logistics, etc.).
- Supply Chain credential, (i.e. SCMP) is preferred.
- 2+ years of experience in logistics, transportation and dispatching roles.
- 5+ years of supervisory experience, preferably in transportation or driver management preferred.
Skills & Capabilities
- Strong leadership and interpersonal skills.
- Ability to set priorities and manage multiple tasks in a fast-paced environment.
- Proficiency in computer systems, including MS Office, transport & routing management systems.
- Excellent communication skills, with the ability to engage a diverse workforce.
- In-depth knowledge of transportation laws and regulations.
Working Conditions
This is an office-based role with regular visits to the co-located warehouse(s) and branches. This is a regular full-time position working 37.5 hours per week. Hours worked beyond the regular work week must be pre-approved will be earned and taken as lieu time.
What Makes This Role Exciting
This is more than a supervisory role – it’s a chance to lead a high performing team, drive innovation and ensure the timely delivery of food that feeds our communities! You’ll play a key role in shaping our long term transportation strategy while advancing efficiency and sustainability across the board. If you’re ready to make a real difference and lead with purpose, we want to hear from you!
Perks & Benefits
- A competitive compensation and benefit package
- RRSPs program and Board approved performance bonuses
- Staff Development Days throughout the year
- On-site gym
To Apply:
Interested applicants must submit a cover letter and resume by October 28, 2025. We thank all applicants for their interest; suitable applicants will be contacted for further discussion and/or interview.
