At Medigas, the healthcare division of Linde Canada, Inc., you’ll join talented and diverse people throughout Canada, all working hard to make a difference in our client’s lives and make our organization successful. You will work to support, develop and implement challenging and meaningful client-focused programs and you will be trusted to take on responsibility early in your career. Our employees’ contributions are valuable to our company, our clients, our communities and our shareholders.
Since the late 1960s, Medigas has been a leader in serving the Canadian healthcare market with the provision of home oxygen therapy, respiratory services, medical gases and related medical equipment. Everything we do is born out of our commitment to help people live better lives and to support the medical professionals who make it all possible.
For more information about the company and its products and services, please visit www.linde.com
At Medigas, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.
District Manager (Full-Time) - Atlantic Canada
Primary Purpose
The District Manager will oversee operations of multiple stores within a geographical region. Critical activities include resource recruitment, hiring, allocation, and performance management, inventory organization, and leadership in customer care experiences and safety excellence.
Key Accountabilities:
People Development:
Maintain an environment that encourages employee growth and establishes a positive work environment
Coordinate all human resource activities related to the employee life cycle, including but not limited to recruiting, hiring, training, employee retention and termination
Effectively communicate the business expectations goals to district employee team
Accountable to ensure correct and thorough completion of all assigned tasks necessary to job function and performance.
Track employee absenteeism and vacations, establish on call schedule, and submit payroll timecards
Complete the employee performance management process in accordance with HR policy and guidance; when appropriate, establish employee development plans
Customer Care Excellence:
Maintain a “Customers First” approach to customer care
Implement CQI process to record and track customer feedback on Medigas supplied products and services
Ensure professional selling skills are used to identify customer needs and promote products that would best meet those needs
Ensure store consistency in the delivery of customer care
Promote store growth with the execution of established marketing initiatives
Store Performance:
Assume P&L responsibility, excluding distribution expenses, for assigned stores
Monitor cost drivers and establish efficiencies to optimally manage operational spend
Manage each assigned store’s financial, operational and clinical KPIs
Manage productivity initiatives
Manage RFPs and institutional contracts, ensuring alignment with business objectives and compliance requirements
Safety:
Emulate behaviours that support a total safety culture
Ensure all operational and regulatory policies and procedures are followed
Monitor completion of courses as identified in the Training Matrix for each job function
Document all safety incidents in accordance with corporate policy
Required Qualifications:
Education:
Secondary school diploma
Degree in Business Management or related field, preferred
Successfully completed Leadership training
Experience:
Minimum of 5 years Medigas experience
Previous supervisory experience, preferred
Store lead experience, preferred
Must hold a valid driver’s license with clean driving record
Knowledge / Skills / Abilities:
Leadership and team building skills
Highly effective communication skills and organizational agility
Conflict resolution and decision making abilities
Business acumen
Internal business, safety and clinical policies and processes
Working Environment:
Office based
Frequent highway driving to travel to assigned stores and customer sites
Availability to manage after hours employee and store issues
Linde has an extensive background check process which may include but is not limited to, a criminal background review, driver’s license and abstract review, and may also include reference checks, and employment verification.
Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.
We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
