Ebury is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions. Since our founding in 2009, we’ve grown to a diverse team of over 1,700 professionals across 40+ offices and 29+ markets worldwide. Joining Ebury means becoming part of a collaborative and innovative environment where your contributions are valued. You’ll play a key role in shaping the future of cross-border finance, while advancing your own career in a dynamic, high-growth industry.
Senior Onboarding Analyst
Hybrid - Toronto
Who We Are
Join Ebury, a leading and fast-paced Fintech sector disruptor. Our success is built on our greatest achievement: our great people. We foster enthusiastic, innovative, and collaborative teams that are always ready to disrupt and revolutionize the financial services landscape.
The Role
As a Senior Onboarding Analyst, you will be crucial in protecting Ebury and our corporate client base from financial crime risks. You will conduct in-depth due diligence on complex client segments with a strong focus on compliance within the Canadian jurisdiction.
Responsibilities
Risk Mitigation: Safeguard Ebury and all client relationships from financial crime risks, including money laundering, terrorist financing, bribery and corruption, fraud, sanctions risk, tax evasion, and reputational risk.
Onboarding Compliance: Perform anti-financial crime checks for corporate clients during the Ebury Onboarding process, ensuring strict compliance with all relevant legislative, regulatory, and internal requirements.
Due Diligence: Conduct comprehensive CDD (Customer Due Diligence) and EDD (Enhanced Due Diligence) checks, including the KYC process, identification and analysis of complex ownership structures, financial statements, and transaction patterns.
Jurisdictional Analysis: Apply CDD/EDD analysis across all types of legal entities and business sectors in various jurisdictions, with a specific emphasis on local Canadian clients.
Client Communication: Serve as a direct contact for clients, clearly presenting Ebury’s onboarding requirements in a clear and compliant manner.
Decision Making: Identify red flags and exposure to financial crime risk, escalating complex cases to Compliance and Senior Management as required, and making risk-based decisions to onboard or reject applications.
Case Management: Efficiently manage a personal portfolio of onboarding cases, proactively following up with clients and sales representatives to ensure timely completion.
Documentation & Quality: Document client files in a structured format compliant with internal requirements and validate checks carried out by other team members.
Process Improvement & Audit: Identify opportunities for improvement within the onboarding process and assist in the preparation and management of data for internal and external audits.
Team Support: Support ad-hoc projects, assist in training delivery, and support the Supervisor with team management responsibilities as needed.
Requirements
Minimum 2 years of dedicated experience conducting CDD and EDD with corporate, complex client segments in Canada, specifically including: Trust & Corporate Service Providers, Non-Governmental Organizations (NGOs) and Charities, MIFID entities, and Funds.
Advanced knowledge of red flags and financial crime typologies relevant to the payments and FX (Foreign Exchange) space.
Soft Skills:
Proactive, highly organized, and able to thrive in a fast-paced, high-pressure environment.
Diligent, with excellent attention to detail.
Effective critical thinking skills, with the ability to find solutions to problems independently.
Strong communication skills (written and verbal), including effective collaboration with Front Office teams.
Co-operative, comfortable working in a team environment (including remote teams).
Curious, engaged, and adaptable to changing products and processes.
Nice to Have:
Experience of direct client contact within financial services is a plus.
Why Ebury?
Competitive Starting Salary with an annual discretionary bonus that truly rewards your performance from day one.
Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
Central (Location) Office: A fantastic location with excellent transport links.
Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!
You can also connect with me on LinkedIn - Freddie Mugridge
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About Us
Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector.
Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family.
Hard work pays off: in 2019, Ebury received a £350 million investment from Banco Santander and has won internationally recognised awards including Financial Times: 1000 Europe's Fastest-Growing Companies.
None of this would have been possible without our proudest achievement: our great people. Enthusiastic, innovative and collaborative teams, always ready to disrupt and revolutionise the fast-paced FinTech sector.
At Ebury, we’re committed to building a workplace where everyone feels valued, supported, and empowered to thrive. We’re proud to have active employee networks and ESG initiatives that reflect our inclusive culture, including our Women’s Network, LGBTQIA+ Network, and Veterans Network. These communities provide spaces for connection, mentorship, advocacy, and collaboration across our global teams.
We believe in inclusion. We stand against discrimination in all forms and have no tolerance for the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story because we want you and your uniqueness to help write our future.
Please submit your application on the careers website directly, uploading your CV / resume in English.
