About MICO Buy-In Center:
At MICO Buy-In Center, we’re redefining how vehicle transactions should feel—friendly, stress-free, and guest-focused. Your background in hospitality and guest service is exactly what we value: someone who welcomes people with warmth, communicates clearly, and delivers exceptional service, whether on the phone or face-to-face. Join us and bring your service mindset into a dynamic, fast-paced automotive environment.
What you’ll do:
Greet guests warmly upon arrival; lead them through the check-in process in a professional, friendly manner
Answer and Make phone calls with a polished, service-centric tone; schedule appointments, answer inquiries and ensure prompt follow-up
Support our vehicle appraisal and buying process by ensuring customers feel comfortable, informed and valued
Act as a liaison between guests and our buying/operations team—making sure communication is clear, timely and positive
Keep the front-of-house/reception area organized, inviting and functioning smoothly
Conduct follow-up phone calls or emails to ensure guest satisfaction, answer questions, and capture feedback
Uphold the brand’s professional appearance and hospitality standards in every interaction
What we’re looking for:
Experience in hospitality, front desk, guest services or other customer-facing roles
Excellent communication skills—clear, friendly, confident both in person and on the phone
Strong organizational and multitasking abilities; able to manage calls, walk-ins, paperwork and guest interactions seamlessly
A genuine guest-service attitude: you enjoy helping people, diffusing concerns, and delivering positive experiences
Professional appearance and demeanor, comfortable working in a team-oriented environment
No automotive experience required—you bring the guest service skill, we’ll teach the rest
Flexible schedule and are open to working evenings and weekends!
Why you’ll love working here:
Your hospitality background is valued and leveraged—your guest service skills shine
Training provided—learn a new industry while applying what you already know about service and experience
Competitive starting wage plus a bonus structure tied to guest satisfaction/appointment goals
Autonomy & ownership -- create your own path, and own your work
Health & dental benefits
Growth and internal promotion opportunities—join a team where your role matters and your contributions are recognized
A welcoming, positive environment where your interpersonal skills aren’t just used—they’re appreciated
How to apply:
Please submit your resume and a brief cover letter explaining why you love guest service and how your hospitality/people-facing experience makes you a great fit.
MICO Buy-In Center is an equal-opportunity employer. We welcome and encourage applications from candidates of diverse backgrounds and experiences.
