If you are a current Fanshawe College employee, please apply to jobs directly through Workday. Do not apply on the external career page. Working at Fanshawe College Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required. Posting Closing Date: October 29, 2025 Campus Location: Woodstock, ON Department: OXF1 Woodstock/Oxford Regional Campus Employment Group: Support Pay Details: $42.56 Hourly Worker Sub-Type: Fixed term (Fixed Term) Time Type: Full time Remote Type: In-Person Contract End Date: December 24, 2026 Hours of Work per Week: 35 Job Description: Payband: This position is paid at Payband J. Hours: Monday to Friday, 8:30 a.m. to 4:30 p.m., with some evenings and weekends, as operationally required. Position Summary: Reporting to the Associate Dean, the incumbent is the first point of contact for student inquiries and issues and uses sound judgment and past practices to refer students to the appropriate support or resolution. The incumbent provides guidance to students throughout their academic journey; actively participates in retention and student success initiatives; and completes a wide variety of administrative, data-tracking and reporting duties in support of student success and academic activities of the campus. The incumbent supports planning, development, delivery and renewal of education and training across the school through market development, community integration, curriculum support and related activities. Duties and Responsibilities: Provides direct guidance to students and applicants based on college processes and practices: In consultation with the Academic Manager, develops, schedules, and promotes group sessions (or presentations) on timely topics such as study skills, student life, academic issues, time management, etc. Works with areas of expertise (i.e.: Academic Integrity Manager) to prepare materials and deliver sessions to students Provides guidance to students (individual, group or drop-in) in-person or remotely. Helps students understand their status in their program in relation to successful completion and other progression and pathway planning. Assists students in adding, dropping, withdrawing and other academic administrative tasks Using a variety of methods or tools, identifies students at-risk and implements outreach and intervention activities designed to increase student success and retention. Consults with Academic Administrator and faculty to discuss student issues and seek guidance and solutions. Refers students to appropriate College resources as needed including Office of the Registrar, Financial Aid, Continuing Education, Academic Upgrading, Advising, Prior Learning Assessment and Recognition, Counselling and Accessibility, and other student services Provides support to prospective students and applicants related to individual program choices, navigating processes, and accessing other College resources Supports the planning, development, delivery and renewal of academic, part-time and continuing education offerings and services within the school by: Supports campus academic activities by taking an active role in program meetings, program reviews, PAC meetings, community meetings and other initiatives In consultation with Academic Manager, assesses community needs leading to new course and program investigation and development including submission for approval in accordance with the planning cycle Monitors and provides feedback to Academic Manager on course delivery and sequencing to help ensure course offerings and scheduling will best meet future student and school needs Participates in a variety of activities designed to promote campus programs and services including supporting the development of marketing strategies Supports conversion of applicants to students by establishing and maintaining consistent communications throughout the application process Attracts and engages potential students/clients by participating in outreach activities, including attending recruitment and marketing events both internally and externally Campus Engagement Participates in a variety of campus-wide and College-wide initiatives, committees and events such as surveys, orientations and related activities, graduation ceremonies, open house events, etc. Qualifications: Post-secondary 3-year diploma/degree in a related field Minimum 3 years’ of practical experience guiding students, preferably in a post-secondary educational setting An equivalent combination of education and experience may be considered Working knowledge of College academic processes and procedures, and support services offered by other departments within the College Experience/knowledge with program development, course development and program quality review, knowledge of college post-secondary and continuing education programs, and the development of program marketing plans Understanding of the structure and operation of school programs Good judgment and problem-solving when guiding students, strong communication skills when working with faculty and staff Demonstrated planning, writing skills, interpersonal skills, and an ability to work effectively in a team environment; ability to manage multiple tasks, projects and issues at the same time. Proficiency in/experience with business computer applications (i.e. word processing and information management software), plus internet searching skills and basic familiarity with office procedures, is required Ability to learn and adapt to new software applications A dynamic and personable approach with the ability to build positive relationships and engage effectively with students, colleagues, and community partners; skilled in networking, collaboration, and fostering community connections #LI-NR1 Educational Credentials While transcripts are not required for the interview, they are mandatory as a condition of employment. Equity, Diversity and Inclusion Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds. Accommodation Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: askhr@fanshawec.ca Land Acknowledgement Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located. We thank all applicants for their interest; however, only those chosen for an interview will be contacted. Find a career you're proud of and unlock your potential in a supportive environment, surrounded by a community of lifelong learners and endless possibilities. Browse the open opportunities at left or use the search and filter features to discover your perfect fit. A place where you belong: Embark on a fulfilling career journey with us! We're more than a job; at Fanshawe College you become part of a community that values your growth. We are dedicated to nurturing your success with exceptional resources, technology, and professional development. Learn more below and find out why a career at Fanshawe should be part of your future. Fanshawe provides: - Competitive compensation - Comprehensive Benefits Package - Defined benefit pension plan - Generous vacation and holiday entitlements - Full-time employees start at a minimum of 3 weeks of vacation per year in addition to our paid college closure from Dec. 25 – Jan. 1 - Prepaid leave/salary deferral plan - Subsidized maternity and parental leave - Family tuition program - Flexible work policy - Employee and Family Assistance Program - Corporate Discounts through CAUBO Professional Development Education is at the heart of the Fanshawe experience for both students and employees. Organizational Development and Learning provides professional development and training opportunities for employees to grow and develop new skills. Fanshawe also offers: Tuition reimbursement and subsidy programs Professional development leave Fanshawelearns LinkedIn Learning Fanshawe College is proud to offer a lifetime retirement pension. Find out more information on the CAAT Pension Plan website: Full-time Job Postings: DBprime Plan Part-time Job Postings: DBplus Plan
