Purpose of the Position/Job Summary:
To comply with the Company’s high standards of production excellence while modelling custom Earmold (EM) and/or In-The-Ear (ITE) products. Follows standard work instructions and operating procedures to digitally process scanned ear mold impressions (EMIs) and convert into a final product ready for 3D printing and production.Responsibilities
Modeling:
Responsible for satisfactorily performing the following aspects of modeling:
Using 3D modeling software provided by the company.
Follow instructions to create a digital EM or ITE from the scanned impression file.
Perform necessary modifications to ensure quality of fit.
Determine placement of virtual components (i.e. amps, receivers, microphones, antennas, vents, etc.)
Evaluate remake requests and perform modifications as required.
Common Technician Duties:
Meet and follow all company and departmental standards, policies and procedures regarding turnaround time, rush orders, quality, and customer service.
Assist other technicians as required to accommodate for changes in volume, workflow and/or staffing levels.
Provide guidance and training to other technicians.
Maintain a clean, safe, and productive working environment.
Prepare and maintain records and/or reports.
Adhere to all human resources policies and procedures.
Conduct basic equipment maintenance as necessary.
- In addition, this position will perform other production duties as required by the Director – Operations. Related Experience / Qualifications:
A high school diploma or equivalent is required.
Experience with CAD or artwork design software an asset.
Proficient in basic computer operation and controls.
Dependability to work assigned shifts. Overtime occasionally worked to meet the needs of fluctuating work intake.
Demonstrated ability to learn complex processes and adapt to customer and supervisor feedback.
Problem Solving/Judgement and Decision Making:
Works on production assignments that are semi-repetitive and routine in nature. Procedures are clearly defined and straightforward. Routinely follows established processes and procedures. Occasionally consults with a Sr. Supervisor or a Sr. Technician for assistance with any technical issues that may arise.
