As Marqeta's Senior Product Manager for Credit, you will lead product strategy for the Accounts team, serving as the strategic owner of our credit ledger. You'll partner with engineering and cross-functional teams to manage complex product builds from discovery to launch, while acting as the subject matter expert for our credit platform architecture. This role sits at the intersection of payments innovation and credit operations, directly impacting how our customers design, launch, and scale their credit programs.
You will own a critical area of Marqeta's Credit Platform that manages the ledger for all credit accounts, ensuring seamless integration with our broader issuing processing capabilities and the comprehensive program management tools we've built since our launch.
We work Flexible First. This role can be performed remotely anywhere within the Greater Toronto Area, Ontario or Vancouver Metro Area, BC. We’d love for you to join us!
The Impact You'll Have
Define and own the strategic roadmap for the credit accounts platform, aligning with Marqeta's broader credit platform vision and company goals
Shape the evolution of our credit system of record to support innovative product features and flexible payment cycles
Work cross-functionally across product, engineering, operations, legal/compliance, and risk teams to bring new products and features to market with our external customers
Lead complex, multi-stakeholder initiatives that span credit account lifecycle management and customer experience optimization
Write detailed product requirements and technical documentation to guide engineering teams building scalable backend systems and APIs
Collaborate closely with engineering on system architecture decisions that impact account management, transaction processing, and data integrity
Ensure robust API design that enables customers to integrate credit account functionality seamlessly into their applications
Use data-driven prioritization to manage timelines and trade-off decisions across competing product builds
Analyze account performance metrics, customer usage patterns, and operational efficiency to inform product roadmap decisions
Balance quantitative insights with qualitative customer feedback to optimize the credit account experience
Develop deep subject matter expertise within credit account management, becoming the go-to resource for complex technical and business questions
Enable customers to launch differentiated credit programs by providing flexible account management capabilities and customizable user experiences
Who You Are
5+ years of product management experience in credit cards, lending, or payments
5+ years of hands-on experience with backend systems and API development - you can speak fluently with engineering teams about system architecture and data models
Deep technical acumen with familiarity across APIs, distributed services, and modern production support practices
Excellent analytical and problem-solving skills with attention to detail - you can identify root causes in complex systems and drive accountability for resolution
Exceptional communication skills - ability to simplify and explain complex technical and regulatory issues to a wide range of stakeholders, from engineers to external customers
Effective influence and collaboration at all levels of the organization, with experience managing up, across, and down
Proficient in data analysis and comfortable using metrics to make prioritization decisions and measure product success
Nice-To-Haves
Familiarity with credit card operations: billing, payments, disputes, account management, and regulatory compliance frameworks
Understanding of payment technology best practices and regulations
Typical Process
Application submission
Recruiter phone call
Hiring manager video call
Virtual “Onsite” consisting of 4, 45 min calls
Presentation
Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD, is: 107,000 - 133,700
We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
Multiple health insurance options
Flexible time off – take what you need
Retirement savings program with company contribution
Equity in a publicly-traded company
Monthly stipend to support our remote work model
Annual “development dollars” to support our people growth and development
Family-forming benefits and up to 20 weeks of Parental Leave
