Our Story
Locally owned and operated, Paramount Parts was founded in 2002 and purchased the only Napa Auto Parts store in Fort McMurray which opened in 1979 with only 3 employees in a 3,500 sq ft space.
Shortly after, Paramount Parts was awarded the Traction Heavy Duty Parts franchise and expanded the store to 37,000 sq ft with over 50 staff today!
Our store is only the second store in Canada to combine Napa Auto Parts and Traction Heavy Duty Parts under one roof. Our Fort McMurray location is now the largest single Napa store in North America based on square footage and sales.
We have many qualified parts professionals answering the phones in our store 7 days a week. Our parts professionals are knowledgeable and reliable with 300 years of combined experience.
Paramount Parts takes great pride in serving the community of Fort McMurray with great customer service.
Position Summary:
We are seeking an experienced and customer-focused Parts Specialist to join our team at the Oilsands Site location.
In this role, you will be responsible for advising customers and selling heavy duty, automotive, and industrial parts. You will assist customers in person, by phone, and electronically by identifying the correct parts, providing pricing and availability, processing orders, and coordinating pick-up or delivery. Additional responsibilities include processing returns, managing inventory, maintaining accurate documentation, and staging orders.
The ideal candidate will have 3–5 years of experience in heavy duty or automotive parts sales, with a strong understanding of inventory management, shipping/receiving procedures, and work order systems. You should be comfortable working independently in a fast-paced, physically demanding environment while delivering exceptional customer service. Strong communication, computer skills, and a valid driver’s license are required.
This position is a 7 on 7 off rotation.
Please note, camp is not provided.
Position: Parts Specialist
Location: Oilsands Site
Type: Full Time
Schedule: 7 on 7 off, 12 hour days.
Compensation: To be negotiated (depending on experience)
What we have to offer:
Competitive wages.
Registered Savings plan with company matching.
Health and Dental benefits after 3 months of continuous service.
Health Care Spending up to 500.00 per year.
Employee Assistance Program.
Paid Training.
Opportunity for growth and development.
Employee discounts.
Rotational shift for specific roles.
Primary Responsibilities:
Sells and advises customers on heavy duty, automotive, and industrial parts products and/or services.
Assist customers by looking up parts using electronic and/or paper parts catalogue, place orders and advise when available for pick up and/or delivery either in person, email or via telephone.
Check pricing and availability of parts.
Process payment, order parts from a variety of vendors while choosing the best shipping methods in terms of cost and lead time and provide customer with paperwork.
Examine returns for proper parts and issue credit when warranted.
Always maintain the highest level of professionalism and customer service.
Qualifications:
Only candidates that have the following will be considered for this position:
3-5 years of experience and/or knowledge of the heavy duty / automotive sales market or heavy duty / automotive parts.
Preference will be given to individuals with experience working in a heavy duty/automotive parts counter role.
Parts inventory management experience.
Shipping and receiving experience including being able to receive, store, distribute materials, and supplies to sustain production activities (reconcile, pick orders, unload, label, and store.)
Experience in working with work orders systems is required. The candidate must have the ability to pick and stage orders based on work orders or units.
Experience in completing round counts is required.
Experience with supplier returns.
Experience in setting up and maintaining a parts room is considered an asset.
Ability to work alone, handle physical demands including standing/walking for 12 hours while frequently lifting and carrying items, using a ladder, twisting, turning, and reaching is required.
Excellent oral and written communication skills, plus a good working knowledge of Microsoft Office and fluent automotive systems is required.
Strong time management skills to prioritize tasks effectively in a fast-paced environment.
Valid driver’s license and a clean drivers abstract.
Ability to work on site - no site bans and be able to pass periodic alcohol and drug testing.
Related university/college degree/certificate/diploma would be considered an asset.
Application Instructions:
Please apply to this posting with your resume. https://paramountpartstrial.bamboohr.com/careers
Posting will remain open until a suitable candidate is found.
