We are seeking a detail-oriented and proactive Property Administrator to support the day-to-day operations of our property management team. The ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for providing top-notch customer service to tenants and property owners.
Responsibilities
Customer Service
Address tenant inquiries and concerns promptly, ensuring a high level of satisfaction.
Manage lease agreements, renewals, and move-in/move-out processes with professionalism.
Build and maintain positive relationships with tenants to foster a sense of community.
Financial Management
Assist with rent collection, and processing of payments.
Prepare and maintain accurate financial records and reports for assigned properties.
Monitor accounts receivable and follow up on overdue payments in accordance with company policies.
Maintenance Coordination
Coordinate maintenance requests, ensuring timely communication with tenants and vendors.
Liaise with contractors and service providers to schedule repairs and ensure quality work.
Conduct regular property inspections to identify maintenance needs and ensure compliance with safety standards.
Administrative Duties
Maintain organized records, including lease documents, tenant correspondence, and property reports.
Support marketing efforts by updating property listings and assisting with tenant outreach.
Ensure compliance with local landlord-tenant laws and regulations.
Team Collaboration
Work closely with the property management team to streamline operations and improve processes.
Provide administrative support for property-related projects and initiatives.
Contribute to a positive team environment by sharing insights and best practices.
Qualifications & Skills
College diploma or equivalent; Bachelor’s degree in business, real estate, or related field preferred.
1-3 years of experience in property management, real estate, or administrative roles is preferred, but candidates passionate about property management are also welcome.
Travel to the property two to three times per week is required; a valid driver’s license and reliable transportation are necessary for these visits.
Bilingual is an asset.
Strong proficiency in Microsoft Office and property management software (Yardi) is a plus.
Excellent communication and interpersonal skills, with a customer-focused mindset.
Ability to multitask, prioritize, and work independently in a fast-paced environment.
Knowledge of local landlord-tenant laws and regulations is a plus.
